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SOLVED: iMac 27'' (Late 2009) Poor Performance and Flash Issues w/ SOLUTION

I was able to cure all my performance issues by doing a low-level power/video/parameter reset (NVRAM/PRAM) to my iMac 27'' / 3.0Ghz / 4GB / ATi Radeon HD 4670 256MB

I had the following symptoms:

 Ridiculous boot time (5-6 minutes)
 Sluggish behavior in all window-based operations (hide/show/open apps; switch apps; open new windows, docs, etc.)
 Abhorrent Flash performance (even worse than usual for Flash)
 Xbench score = 124.22 (pathetic)

Steps to cure:

1) Shutdown iMac
2) Unplug power cord from back of iMac
3) Press and hold power button for 20 seconds
4) Restore power cord; power on iMac
5) Immediately on hearing Startup Chime, press and hold Command-Option-P-R keys (⌘⌥ P R)
6) Wait until you hear an additional four (4) chimes; the fourth (fifth) chime will (should) be louder and clearer
7) Release the keys and allow iMac to boot normally.
Note: This reboot may take up to two minutes, but subsequent reboots should be less than 30-45 seconds.

Results:
 Boot time 35 seconds
 super snappy app/window behavior (especially Parallels/Windows and Safari/Flash
 New Xbench Score = 286.24 (must admit I thought this would be higher)
 Super Happy owner of the hands-down, most kickass screen on the planet
HTH

Frederico

Message was edited by: Frederico

Mac Pro Quad 2.8/6GB/ATi HD 2600 x 3/ 5 LCD Displays, Mac OS X (10.6.1), iMac 27'' / 3.0Ghz / 4GB / ATi Radeon HD 4670 256MB

Posted on Oct 31, 2009 1:50 AM

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Question marked as Top-ranking reply

Posted on Oct 31, 2009 11:10 PM

They are roughly analogous to the instructions outlined in the Technician Guide—formerly called the Service Manual—for the iMac 27 inch (Late 2009) product family, and are similar generally to those in an applicable technical note for iMac and Mac mini products which use an intel processor.

The actual instructions from the guide are these for resetting Parameter RAM:

• shut down the computer.
• find the ⌘, ⌥, P, and R keys. If the keyboard does not have an ⌥ (option) key, use the Alt key.
• pres and hold the power button.
• immediately press and hold ⌘-⌥-P-R keys combination. You must do so before the gray screen appears.
• continue to press these keys until the computer restarts, and you hear the startup chime a second
• release the keys

And these, for resetting the System Management Controller:

• from  menu, choose Shut Down or hold the power button for ten or so seconds until the unit powers off.
• unplug all cables from computer including power cord
• wait at least 15 seconds: SMC reset occurs automatically once an iMac has been unplugged from AC power source for several seconds.
• plug power cord back in, making sure power button is not being pressed
• press power button on back to start up computer

I and most technicians I know have always waited for four startup tones to insure a proper PRAM reset: this goes back to the days of OS 6. As you can see, his instruction steps to do both in a single set are a hybrid of Apple's instruction set to achieve each reset.
32 replies

SOLVED: iMac 27'' (Late 2009) Poor Performance and Flash Issues w/ SOLUTION

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