Magic Mouse keeps disconnecting from bluetooth

My magic mouse (with all updates properly installed and with USB Overdrive properly uninstalled) has a problem connecting and disconnecting from the computer. When I use the mouse for a few minutes, it will all of a sudden be non-responsive, and within a couple of seconds the "Connection Lost" message appears on the screen. If I wait another minute, and click the mouse button a few times, the mouse will reconnect. This happens periodically as I am using the computer.

In the console logs, I get these messages:

10/31/09 6:06:20 PM kernel [0eb48f00][AppleMultitouchDevice::willTerminate] entered
10/31/09 6:06:20 PM kernel [0eb48f00][AppleMultitouchDevice::stop] entered
10/31/09 6:06:24 PM kernel [0ffa3600][BNBMouseDevice::init][30] init is complete
10/31/09 6:06:24 PM kernel [0ffa3600][BNBMouseDevice::handleStart][30] Done
10/31/09 6:06:24 PM kernel [08701100][AppleMultitouchHIDEventDriver::start] entered
10/31/09 6:06:24 PM kernel [09f11680][AppleMultitouchDevice::start] entered

The first message is when the mouse disconnects, and the rest are when it reconnects.

Does anyone have any suggestions?

Unibody MacBook Pro (CTO 2.8Ghz, 4GB RAM), Mac OS X (10.6.1)

Posted on Oct 31, 2009 3:14 PM

Reply
241 replies

Apr 2, 2016 6:40 AM in response to Kerchuckle

This happened the same for me today. I was really annoyed with the Apple Mouse being disconnected for 10 consecutive times from my iMac. It really annoys me the worst. What I have done is that I have managed to move my mouse around to check whether it still works.

Another problem for me is that after it disconnects, the battery level began to decrease. I don't know how could this happen.

Jun 6, 2016 10:14 AM in response to Cojcolds

Dude - this is TOTALLY works.....just clean the little aluminum censors. Problem all gone - thanks Cojcolds and all other who mentioned cleaning the sensors inside the MM housing. What a waste of precious design time. So happy this is fixed - been dealing with this off and on for a few years now and finally got tires and looked it up on line - even bought new MM's to resolve the problem. THIS WORKS.

Aug 13, 2016 7:23 PM in response to craigriches

craigriches wrote:


what about those of us with an MM2 without a battery casing? I have tried 2 mice and they still sporadically disconnect & reconnect for no apparent reason.

Then look for 2.4GHz radio interference. Bluetooth uses 2.4GHz.

  • An over saturation of 2.4GHz WiFi base stations (apartment/condo complex)
  • Microwave oven (2.4GHz is the frequency that vibrates water, which is why no commercial radio service wants it, as rain, humidity, fog, etc... will interfere with long range communications, so the FCC gave it over to low power unlicensed spectrum). So a Microwave oven that is leaking radio waves could interfere with 2.4GHz radios
  • Poorly shielded USB3 device or poorly shielded USB3 cable <https://www-ssl.intel.com/content/www/us/en/io/universal-serial-bus/usb3-frequen cy-interference-paper.html>
  • 2.4GHz cordless phones (could be a nearby neighbor)
  • 2.4GHz baby monitors (could be a nearby neighbor)
  • Something wrong with your Mac's Bluetooth antenna
  • Your own Mac WiFi (for example if you use 2.4GHz WiFi, and not 5GHz). Less likely, but not unheard of.
  • An interference list from Apple <Potential sources of Wi-Fi and Bluetooth interference - Apple Support>
  • You can Google: "Mac Bluetooth interference" and most likely get some other ideas

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Magic Mouse keeps disconnecting from bluetooth

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