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Dana Spiegel Author

Level 1

6 points

Magic Mouse keeps disconnecting from bluetooth

My magic mouse (with all updates properly installed and with USB Overdrive properly uninstalled) has a problem connecting and disconnecting from the computer. When I use the mouse for a few minutes, it will all of a sudden be non-responsive, and within a couple of seconds the "Connection Lost" message appears on the screen. If I wait another minute, and click the mouse button a few times, the mouse will reconnect. This happens periodically as I am using the computer.

In the console logs, I get these messages:

10/31/09 6:06:20 PM kernel [0eb48f00][AppleMultitouchDevice::willTerminate] entered
10/31/09 6:06:20 PM kernel [0eb48f00][AppleMultitouchDevice::stop] entered
10/31/09 6:06:24 PM kernel [0ffa3600][BNBMouseDevice::init][30] init is complete
10/31/09 6:06:24 PM kernel [0ffa3600][BNBMouseDevice::handleStart][30] Done
10/31/09 6:06:24 PM kernel [08701100][AppleMultitouchHIDEventDriver::start] entered
10/31/09 6:06:24 PM kernel [09f11680][AppleMultitouchDevice::start] entered

The first message is when the mouse disconnects, and the rest are when it reconnects.

Does anyone have any suggestions?

Unibody MacBook Pro (CTO 2.8Ghz, 4GB RAM), Mac OS X (10.6.1)

Posted on Oct 31, 2009 3:14 PM

Top-ranking reply

arunakn

Level 1

4 points

Posted on Jul 24, 2017 9:38 AM

Try this. might help

From the OS X desktop, hold down the Shift+Option keys and then click on the Bluetooth menu item to reveal the hidden Debug menu
Select “Reset the Bluetooth module” from the Debug menu list

3. When finished resetting, reboot the Mac as usual and go through the process of connecting the Bluetooth device(s) to the Mac as you typically would, everything should now work fine. (If you have another set of keyboard and mouse reset all connected apple devices and restart.)

Hope this will help.

***Thanks to our friend Keir over at MacKungFu for discovering the debug menu item ***

ArunA

View in context

241 replies

Nov 13, 2017 4:17 PM in response to mpayne

This happened to me. Try putting foil paper between the battery

and male connections. Works 100% for me.

Magic Mouse keeps disconnecting from bluetooth