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Magic Mouse Loses Connection

My Magic Mouse keeps losing its connection. Has any one else had this happen to them. I reapplied the update and had gone through the set again but the connection repeatedly is lost. Luckily I still have my wired mouse plugged in or my IMAC would be useless.

IMAC, Mac OS X (10.5.6)

Posted on Nov 1, 2009 1:39 PM

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357 replies

Dec 15, 2010 11:59 AM in response to ArnieB

My magic mouse constantly looses the connection. I have tried everything I have read on a variety of forums. Among them:

1. Moved bluetooth devices away from mouse.
2. Deleted the two bluetooth preferences files and restarted.
3. Put in fresh batteries
4. Made bluetooth mouse and keyboard favorites

Nothing works. I have never dropped the mouse or otherwise harmed it. I just don't get it. It seems thousands of users are having trouble with this.

Dec 17, 2010 4:07 AM in response to lexvo

I called Apple because of the power switch of my Magic Mouse. They arranged to exchange it with a new one (I have Applecare). The new mouse arrived today and it does not suffer from power interrupts when I move the switch slightly. So I think my problem is solved, but I will know for sure in a few weeks.

Jan 6, 2011 6:42 PM in response to ArnieB

I've had problems with my Magic Mouse after battery changes (just done second one). In the end the thing which got it working again was using a mouse pad. I use the mouse on the pad for a few minutes, then can go back to my usual mouse use environment without problems. This has worked twice for me so far. I have an older USB mouse on standby, showing my lack of confidence with the Magic Mouse.

Jan 13, 2011 4:31 AM in response to ArnieB

Helpful topic!
I had also these continous disconnection problems and i've solved placing an aluminium sheet between the + pole and the battery.
A single, more times folded, aluminium sheet. and the i've applied also a bit of folded paper to block from any movement the batteries.

Problem solved, without any .plist or blutooth preferences modify/management/trick.

Before fixing in this way i've found that the batteries were too much free to move.
The alu sheet and the paper assured a good electric connection and move-proof placement of the batteries.

I hope that my experience can help someone with the same problem.

Jan 21, 2011 7:09 PM in response to RiccardoRics

Thanks for this tip. I did notice the batteries had a little too much room. But I didn't think it was enough for the batteries slip out of place and lose electric connection. I simply folded a small piece of tissue and placed it on top of both battery, then put the cover back on so it fit nice and snug. Problem solved. Before this fix, my disconnects only happened 2 or 3 times a week, but so far I've gone 2 weeks and zero disconnects. I do hate that I had to go "ghetto" on a $60 mouse. But hey, it worked.
I also followed another tip and went into the bluetooth settings for the mouse and added it as favorite. That may have helped too.

Maybe apple could ship a replacement battery cover with a rubber coating on the inside which could hold the batteries in place??? Just my 2 cents.
Thanks again RiccardoRics..

Message was edited by: Rcarter236

Feb 2, 2011 8:28 AM in response to ArnieB

I tried the prefs deletion and making the mouse a "favorite" item - no difference. Then I ran across the later posts about mechanical issues. I tried just tapping the mouse gently on the desk, and sure enough - it would disconnect every time. So I cleaned the positive terminals inside the mouse (the little flat recessed ones at the top) with silicone switch lubricant, and ta-da! the problem is gone.

Magic Mouse Loses Connection

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