The folder "iTunes" cannot be found or created, and is required

the error message goes on to say: The default location for this folder is inside the "Music" folder. FYI, my music folder is empty. I hve several folders labeled "iTunes" located in 1. ~/Library/iTunes, 2. HD/Library/documentation/applications/iTunes, and 3. HD/Library/documentation/iTunes.

The Music folders is located in: user/Music

The iTunes version is 9.0.2

Prior to very recently, I had no problem with the iTunes application. It just all of a sudden gave the message: The folder "iTunes" cannot be found or created, and is required....

Power PC, Mac OS X (10.4.11), Itunes Problem

Posted on Nov 1, 2009 3:45 PM

Reply
21 replies

Nov 11, 2009 2:43 PM in response to mattspray

I did a folder search. found itunes folder in: 1. user/library/itunes, 2. HD/library/documentation/applications/itunes, and 3. HD library/ documentaiton/itunes. tried to get one of the itunes folders into music as the error message stated. no luck. I still get the same original error message. All other applications appear to work properly. I'm just having problems with itunes.

Nov 11, 2009 2:55 PM in response to d56ranger

Try importing music to itunes (click "file" then "add folder to library") If this doesnt work uninstall and reinstall itunes from control panel. Then the folder will be back where it should be. Go into itunes and click EDIT then PREFERENCES then ADVANCED (topright tab) then check the box that says copy files to itunes folder. This way when you import them as described above you will have a copy in your itunes folder and can delete the other copy so your music is organised in one place.

Hope this helps, let me know

Nov 13, 2009 2:33 PM in response to Chris CA

Still doesn't work. under information for the "Music" folder the permissions are" Owner = me/access = read and write, the group was "unknown" changed to adm/access read and write, others = read and write. clicked "applied" button and received the error code: The Finder cannot complete the operation because some data in "music" could not be read or written (error code -36).

Note, there appears to be NOTHING in the "music" folder and I can't seem to place anything in it.

Nov 15, 2009 11:37 AM in response to Chris CA

I'm the only user here.

ran disk utility, repair permissions - the mssg said "stopped by user" (I didn't stop the repair) the msssg went on to say 1. determining correct permissions 2. privileges have been partially verified or repaired on the HD 3. permission verification complete.

Restart - ran permission repair again - repair complete - permissions verified and repaired - no error messages.

Restart: click verify disk - after the statement "checking the catalog file" in red 1. "invalid catalog record type" (I don't know what this means) and 2. "the volume macintosh HD needs to be repaired"

then "1HFS volume checked then again in red "volume needs repair"

then an error message droppped down "Disk utility stopped verifying Macintosh HD because the following error was encountered - The underlying task reported failure on exit.

Restart - tried again with the same results.

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The folder "iTunes" cannot be found or created, and is required

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