Bluetooth Not Available

This morning I turned on my PowerBook G4 12" and my wireless mouse and keyboard. The mouse and keyboard didn't work. I couldn't seem to get a connection? I looked at the Bluetooth icon and saw there was a line through it. I clicked on it and the message I got was "Bluetooth not available". I rebooted and this hasn't helped. I've looked at help on my mac, and found nothing, and I can't find anything specific in the FAQs on the support site. I've checked software update and there's nothing to download, so I assume I have the latest firmware. Can anyone help?

Posted on Aug 21, 2004 12:46 AM

66 replies

Feb 22, 2005 2:47 AM in response to dpx

Congratulations - its good to hear that some people manage to find a solution. I've been following links like this for months and still no luck finding a solution for my Ti powerbook's missing bluetooth!

Feb 22, 2005 5:19 PM in response to Sarah Thomas1

I have a G5 using 10.3.8 with Bluetooth Not Available, and have tried every remedy suggested so far in this line.
None have worked.

Feb 22, 2005 7:06 PM in response to Sarah Thomas1

After several month of workig fine my wireless mouse suddenly stopped working. I tried setup assistant but it didn't recogize the mouse. Fnally I used Bluetooth Firmware Updater 1.2 and now I get "Bluetooth: Not Available" and if I open Setup Assistant it says "No Bluetooth Hardware found..you must have a Bluetooth module". The firmware updater is running, saying "preparing to update device" but neve does, ending in an "Idle" notice. Remnoving the Powerbook battery sounds like a nice trick but it didn't help. What else can I do?
Thanks for advice
Thomas

Feb 22, 2005 9:43 PM in response to Keith Clayton

Keith

I appreciate it can get a touch boring/frustrating with repeat suggestions. but bare with me anyway. is your G5 a Power Mac or iMac?

If it's an iMac, could you retry the steps I listed in: london_geezer, "Bluetooth Not Available" #39, 04:21pm Jan 19, 2005 CDT and then let us know the result?

If it's not an iMac or the suggested steps don't help, I would get a support call started with Apple.

LG

Feb 23, 2005 10:10 PM in response to Sarah Thomas1

Same issue as everyone on my Powerbook... just wanted to add my voice: removing the the battery for 2 minutes trick worked first time out for me.

Cheers!

Mar 12, 2005 10:24 AM in response to Sarah Thomas1

I bought my wife an iMac G5 with BT keyboard and mouse. OK until we shut it down for the weekend when we were away. No BT on start up. All ok if I attached a D-Link BT Module so peripherals ok. Removing ALL cables and shutting down for 5 minutes and then rebooting worked for me and recognised internal BT module. Will it happen again, who knows?

Mar 14, 2005 4:10 AM in response to Chris Sides

Possibly it will happen again.

I had it twice on my iMac G5, that I've had since Oct 2004. Hopefully some future software update with patch this problem completely.

LG

Geo

Level 1

20 points

Mar 15, 2005 1:57 AM in response to Sarah Thomas1

Yup, same scenerio here. Probably from the bluetooth updater. I repaired my permissions. Remove the battery for about 4 minutes. Booted up again and my bluetooth seems to be ok now!

Regards,
George

Apr 17, 2005 6:17 PM in response to Sarah Thomas1

Owner of a new iMac G5 with a wireless keyboard and mouse. When I do a "System Shutdown", and then restart...often the Bluetooth doesn't work on startup. If I do a full remove-the-power shutdown and cold start, the Bluetooth comes up normally. How can this be prevented? I can't do a cold start every time! Thanks

Apr 20, 2005 2:56 AM in response to David Tussey

Hi everyone
I have been following this and other discussions for about a year trying to get my bluetooth back after my upgrading to OS 10.2 (now on 10.3.8)
Removed battery, zapped all sorts as suggested and nothing worked untill I visited the genius bar at the apple store....
Found and removed all preference files from system and user libraries and replaced them from a machine whose bluetooth worked and voila! all working as it should.
Hope this might help anyone else who has had no luck elsewhere.

Apr 20, 2005 8:49 AM in response to Bradley Kirschner

People,
Thanks for all your reaserch, and sharing it.
My bluetooth went AWOL, losing keybaords and Ericsson Syncing.
All gloom.
Checked in here; read your postings, removed the battery, put it back, restart, voila; happy Mac.
Happy me.
Ciao

Apr 25, 2005 3:19 PM in response to Sarah Thomas1

I have taken my battery off for 5 minutes and it's still not available. I have a new(ish) 12" Powerbook G4 with OS X 10.3.9. Could some post a summary of all the possible remedies? Have Apple anything to add?

May 29, 2005 7:56 AM in response to Sarah Thomas1

I read all of the post and found one that worked for me. iMac G5 after start up did not recognize my apple keyboard or mouse. I unplugged all of the cables in the back, waited one minute plugged everything back in and started the iMac back up. There was my bluetooth and everything back to normal. This is the first time that this happened to me. I have used my G5 iMac since the day that it came out.

Jun 20, 2005 4:04 AM in response to Sarah Thomas1

ok , i seem to be having the same probalem. i have reaad all the post so far the difference being that i have a G4 power mac 10.3.9, i was wondering if that would make any difference.every body else has BP or G5imac's. i have tried the system reset but that doesn't seemed to have worked, the only thing that i haven't done really is remove and replace my battey.

I miss my bluetooth and would be really happy to have that functionallity back, can anybody help, please???

iVince

Level 1

95 points

Aug 19, 2005 7:51 AM in response to peter aljoe

by the way, is there any way to see whether or not I have integrated bluetooth on my dual 2,5 G5 ? I was sure i had it but didn't use it much and now i want it, i seem to geet it only through my USB adaptator and when i unplug it it says "bluetooth unavalaible"
Where can i actually check that?

thanks

Vince

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Bluetooth Not Available