Nikon viewNX closes unexpectedly

Question

Level 1

0 points

Nikon viewNX closes unexpectedly

Anyone else have a problem with Nikon ViewNX 1.40 not opening? It opens for ~1 sec then "closes unexpectedly"
I think this is the gist of the issue:

Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 4

I have tried a few times with different downloads from both Nikon and Apple with no luck. Really would like to use this on the mac and not have to go to XP side of box.

Just tried to load 1.30 version, exactly the same results.

Posted on Nov 10, 2009 8:45 PM

Reply

Answer 1

Nov 11, 2009 1:58 AM in response to jay e

HI,

Check the Nikon website for a 10.6 (Snow Leopard) compatible software. It says: System Requirements
10.5.7 or later here: http://www.apple.com/downloads/macosx/drivers/nikonviewnx.html But that doesn't necessarily mean it's compatible with SL.

Try here for product support. http://www.nikonusa.com/Service-And-Support/Product-Support.page

Try repairing disk permissions also.

Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.

Carolyn 🙂

Message was edited by: Carolyn Samit

Reply

Answer 2

jay e Author

Level 1

0 points

Nov 16, 2009 12:31 PM in response to Carolyn Samit

Did all of that. No difference. Same failure. Installed latest version 1.5 for mac, same failure. I don't think it is on the Nikon side. Must be something wrong with the mac.

Reply

Answer 3

jay e Author

Level 1

0 points

Nov 29, 2009 4:40 PM in response to Carolyn Samit

According to Nikon - Leopard 10.6 compatible version of ViewNX and Nikon Transfer is due out the end of January 2010.

Reply

Answer 4

Feb 27, 2010 2:22 AM in response to jay e

I've tried installing the new versions of ViewNX and Nikon Transfer (I'm running SL 10.6.2). Transfer works, but ViewNX crashes in the same way as the original poster mentioned. I've tried contacting Nikon Support, but they claim it's an Apple problem.

Any pointers how to solve this and get ViewNX running?

Reply