Level 2

257 points

iPhone app keeps downloading

This is bizarre: I checked my iPhone apps in the iTunes store for updates and one indeed had an update available (Bejeweled 2). I downloaded it onto my MacBook Pro, synced with my iPhone and that was that. Except that the Applications icon in iTunes continues to show one update available, and that update is, you guessed it, Bejeweled 2. I've redownloaded it multiple times but the iTunes Store still claims I have this update to download. It's not my computer, because my iPhone also shows the download as available, and so does my wife's computer that is linked to the same account. This isn't happening with any other iPhone app, just Bejeweled 2. *I even went ahead and deleted the app from iTunes and redownloaded it fresh, but that didn't fix it either.* How can I get the iTunes Store to recognize that I've already downloaded the update? Thanks.

MacBook Pro 2.5 GHz (2008), Mac OS X (10.6.2), 3 GB RAM

Posted on Nov 11, 2009 8:21 PM

45 replies

acetuk

Level 1

0 points

Dec 11, 2009 7:48 AM in response to BevL

Add me to the list. I have had up to 13 apps today continue to show as having updates. On my 3GS I select to download all of the updates and only some do.

On the ones that do download the update does not apply. ProCamera is one - despite numerous attempts the latest version will not download and install.

I hope this gets resolved soon.

iquanyin

Level 1

0 points

Dec 11, 2009 9:14 AM in response to ale_macgirl

i tried to delete one because itunes couldn't finish updating it and this was preventing any further updates. but the app's in limbo somewhere. itunes still thinks its there--and won't go any further--yet it's not in the apps list, it's not there in itunes library, and it's not in the trash either. i don't see it in finder nor can spotlight find it.

for the record, i've had every single problem i see here in this section. annoying. but the repeated update thing had eventually resolved itself. i don't know what to do abt my current issue. i can't update nor buy any new apps.

i'm considering uninstalling itunes, deleting its plist, and reinstalling it. or would simply deleting the plist do the same thing? i'm pretty new to mac. anyone have thoughts on my idea? think it will work, etc?

Dec 11, 2009 10:37 PM in response to David Toub

Same here. You may have noticed that the app store got a redesign today. I suspect this is just a glitch related to the conversion to the new format. I just hope Apple's paying attention and working on a fix. It's pretty annoying -- not to mention taxing on Apple's servers, as people re-download and re-download apps, over and over again.

Dec 14, 2009 5:35 PM in response to David Toub

Yes add me to this list also! It's very annoying!! I have had 7 non-updatable updates for about a week now!

Please fix it Apple!

Dec 14, 2009 8:10 PM in response to David Toub

Add me to the list of people experiencing this problem. I see it for almost every app now, both on iTunes and my iPhone 3GS.

wemilord

Level 1

0 points

Dec 15, 2009 9:45 AM in response to David Toub

Well same here, using the Argentine App Store. I have that annoying red badge that keeps telling me that there are updates that I already downloaded no less than five times!
I tried to delete the app from my iphone, deleting it from itunes, downloading it again, deleting every dumb file (ipa1, ipa2, etc)... nothing works. I din't find no answers anywhere... suggestions?

Thanks

PD: BTW, sorry If I made a mistake, my english is not superb...

Rob Repp

Level 1

16 points

Dec 15, 2009 12:11 PM in response to David Toub

Same problem, seemingly random apps intermittently keep indicating that they have updates. Download, check for updates and there they are again.

Sean RB

Level 1

0 points

Dec 15, 2009 6:40 PM in response to David Toub

Add yet another name to the list of people experiencing this problem. I hope it's fixed soon, very annoying.

Dec 15, 2009 7:02 PM in response to David Toub

This has obviously been going on for a month, since the first post was Nov. 11. It's pretty irritating. Does anybody know what is happening and why there are these problems with updating?

nurbs

Level 1

6 points

Dec 15, 2009 7:56 PM in response to Pamela Mullen2

Add yet another person to the list of iTunes users being notified that they have updates for some of their apps, downloading these apps, yet continuing to be notified. Not sure what the remedy is; I assume that there is a problem with some of Apple's servers.

Dec 16, 2009 7:28 AM in response to David Toub

I am also having this issue with a few apps. Has anyone contacted Apple and gotten a reply yet?

Dec 16, 2009 7:33 AM in response to Codemonkey85

I believe it's been flagged up by a few people.

I've got 4 apps - Red Alert, Polyhedra, Last.FM and iFart Alert! (I know) - showing up with updates this morning and after updating them once they've all shown up again.

If I try tonight I imagine it will be fine because most times I've seen it resolving itself within the day.

Dec 31, 2009 12:08 PM in response to David Toub

This is a problem, a bug, ...a feature?? Well, many of us have it, ALL of us should write to the iTunes feedback.

http://www.apple.com/feedback/itunesapp.html

Couldn't find a specific "App Store" page for that, but hey it worths a try.

I have trashed a huge app countless times, and iTunes insists in downloading it again everytime it checks for new downloads. I don't want this app anymore, I want to get rid of it once and for all, why can't I?

In spite of this bug, hope you all have a happy new year.
JJ

Feb 15, 2010 9:26 PM in response to David Toub

For the record, I've not noticed any repeat downloads in the last few weeks, so I suspect this bug has been resolved (or at least the problem that causes it has been reduced in frequency/magnitude)

So thanks, Apple... I think!

Mar 30, 2010 9:23 AM in response to prefer_oranges

Same here, does it work again

(TomTom Europe V1.1 installed, V1.3 won't install! Download restarts, time after time)

Message was edited by: Waxxweazle

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iPhone app keeps downloading