Previous 1 22 23 24 25 26 Next 527 Replies Latest reply: Aug 8, 2015 12:09 AM by MondDevon Go to original post Branched to a new discussion.
  • Warren Beasley Level 1 Level 1
    Hello Ran6110,

    Can you please clarify your statements?

    Prior to switching to the Logitech v470 bluetooth mouse, over how long of a period did you change those eight sets of batteries in your keyboard?

    Also, during that same period, how many sets of batteries did you have to change with the Magic Mouse?

    Also, are you saying that your 2-battery keyboard has only gone down to 70& after a month and a half using just ONE set of batteries?

    What about your Logitech v470 bluetooth mouse? How many sets of batteries has it used during that same one and a half month period?

    I am just trying to formulate a clear picture here so that I can get a good idea of what to expect from my own 2-battery BT keyboard and Magic Mouse, which I've been using for about eight and a half days now. The keyboard remains at 100%, while the Magic Mouse is currently down to 74%.

    Thanks in advance for the info.
  • SirApplot Level 1 Level 1
    Keeping in fairness I will post positively this time. Thanks to the firmware update several days ago i am pleased to report my issues are rectified completely. Keyboard at 98% after heavy use this week and Magic Mouse is also holding strong. Thanks Apple!
  • ran6110 Level 1 Level 1
    Sorry, I wasn't very clear...

    I received my Magic Mouse and Keyboard on the same day from Apple at the beginning of November 2009. So 6 to 7 weeks.

    When I stopped using the Magic Mouse I was still using the original batteries Apple supplied with it and it was sitting at 66% (if I remember correctly).

    Yes, when I stopped using the Magic Mouse I put a new set of Duracell Ultra Batteries in the Keyboard and it's at 70%.

    The Logitech mouse is down to 40% but it had been running with my iBook G3 for a month or so before I moved it to the new machine. It had always gotten really good battery life!

    For me the relationship between the 2 Battery Keyboard and Magic Mouse has been the Keyboard losing power. Others here have has the opposite experience and some have had both devices with shortened battery life.

    I like both products but I had extra BT mice floating around so I chose to remove the Magic Mouse.

    I think the battery interaction problem is a little more complex that blaming it on just one device. This is because of the different problems reported here and most people running somewhat similar hardware and OS (OK, maybe not but still might be a factor).

    What I expect Apple to do is acknowledge the problem and give us a fix. If they can't fix the problem I want an RMA so I can send one or both devices back.
  • ErvDoggie Level 1 Level 1
    I also beat up on the keyboard all day long 24/7 as a small business owner. Having switched to "rechargeable" batteries to curtail the battery issue, my results will be different than they were before.

    I have Black Macbook with the 3 battery AWK and Magic Mouse w/SL, and while the "user experience" isn't as bad as it was before, I'm still noticing some "interference" between the two bluetooth devices.

    From time to time, I have to move the mouse constantly (as if its re-syncing the bluetooth connection) before it settles down and my tracking is smooth again. Its not 100% perfect, but its better than it was by far.

    Who knows how this intermittent bandwidth fight will ultimately affect battery life on either device, but the disconnecting of either of them from the computer from time to time seems to have dissipated.
  • gadget_aussie_man Level 1 Level 1
    After a week of using the new firmware my three battery keyboard is at 99% and the Magic Mouse at 97%. Now I would like to see a 2 battery keyboard update given I bought it because I thought there was something wrong with the three battery keyboard when it started eating batteries.
  • Xorgoo Level 1 Level 1
    Hi Warren

    If you really want to turn off your keyboard, you have to push the button, and keep on pushing it for a few seconds, until the green light goes off...
  • Warren Beasley Level 1 Level 1
    Xorgoo wrote:
    If you really want to turn off your keyboard, you have to push the button, and keep on pushing it for a few seconds, until the green light goes off...

    Thanks Xorgoo. You are the second person to mention that to me. I was a bit confused concerning this, because I have read some statements which say to just push in the button and let it go -- at least that seems to be what is implied -- while others say to hold the button for a few seconds. In that case, I suspect that I really haven't been turning off the keyboard at night . . . yet it is still at 100%, while the Magic Mouse is now down to 69%. That is a 5% drop with the Magic Mouse since this morning, and I took a four-hour afternoon nap.
  • SamuelJohn Level 1 Level 1
    A day after I applied the Update for my (3battery) aluminium keyboard (and restarted, of course), there is not even 1% drop of charge. Before that update both devices lost around 5% a day. So for me this issue is fixed. Even the Magic Mouse seems to spare more battery life now but that may be subjective.
  • knitefall Level 1 Level 1
    So has anyone found a fix for this?
  • Kevin Polston Level 1 Level 1
    I have both the MM and the newer (not 2007) 2 battery keyboard. The keyboard is draining batteries at a steady gallop. Unfortunately the 25th January update does not seem to work for me - it refuses to run stating that it cannot find my keyboard. The download instructions do state that the update is for the 2007 hardware but I wondered if any users have been able to get the update working on the 2 battery model? If not, does anybody have an idea when another update will be issued?

  • Freekarrot Level 1 Level 1
    Nobody knows about the update for the newer AWKs. It is unsure when and IF it will be released.
    On your other question, I guess it is absolutely impossible to apply the 2007 AK update to the newer AWKs; actually, the update works on firmware 320 upgrading it to 321, but the 2-battery AWKs have a firmware coded "68". Then, it appears to be a completely different one, and a completely different update will be required.
  • nevnet_apple Level 1 Level 1
    This is very frustrating and it's only the fact that I have rechargeables that is stopping me from getting cross.

    To make matters worse Apple swapped out my 3 cell keyboard for a 2 cell type. If I had only kept the original then I would be free from this nonsense.

    We need to start amping up the pressure on Apple. How about a concentrated effort to log or re-log calls this coming week? Hopefully if they do support call analysis then this will be seen in the headlines of what troubles their customers.

    I'm sick of waiting for a fix. I want to know how much testing they did before they released the magic mouse?! I paid £55 for this earth killer....
  • Warren Beasley Level 1 Level 1
    Maybe this will relieve a bit of everyone's current frustration. You do need to have a good sense of humor in order to enjoy it:
  • old john Level 1 Level 1
    Thanks Warren ... a little light in the darkness ... much appreciated
  • N*A*F*O*D Level 1 Level 1
    I'm in the same boat. My local Apple store exchanged my 3 cell keyboards for 2 cell ones. They were trying to be helpful, but now it seems I'm left without a fix.
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