Windows 7 (32-Bit) - iTunes won't recognize iphone!?

I have just updated my sony vaio fw41e to windows 7 home premium (32-bit). My chipset is intel pm45.

I am running itunes 9.0.2 which I believe is the most current. The computer recognizes the iphone and offers me several autoplay options but thats all I get. I no longer get the icon appearing in itunes and I have no idea how to solve it.... I have tried every suggestion from help etc like uninstalling itunes, resetting my phone, restarting my system etc etc...

Can anyone offer any help?

Sony Vaio FW41E, Other OS, Windows 7

Posted on Nov 12, 2009 8:32 AM

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30 replies

Dec 29, 2009 3:57 PM in response to kenchi123

Can you please tell me if this will work with the IPOD CLASSIC 80GB? I cannot get iTunes 9.0.2 to recognize my IPOD. I got a new Dell computer with Windows 7 and downloaded version 9.0.2 64-bit and it won't recognize my IPOD. I did not back up my iTunes on my old computer because I want to start from scratch with my new computer since I have my CDs and Movies on disc. I have been looking at forums with the same problem but no solutions. Wondering if you think your solution with IPHONE would work....Thanks

Jan 19, 2010 9:54 PM in response to kenchi123

Hi kenchi123,

I have Windows 7 32-bit and I have the same problem. I followed every step that you told. Windows installed my driver as a USB device (which I saw in the Device Manager). But iTunes still gives the error message ("could not recognize your device, please uninstall and install itunes"). Moreover, when I unplug the iphone and plug back in, it shows the iphone icon in auto start but I guess it still detects it as a camera device (it gives options to import pictures etc). Please help me out on this.

Thanks..

Jan 20, 2010 10:52 AM in response to cdnfs

Hi cdnfs,

I have Windows 7 32-bit and I have the same problem. I followed every step that you told. Windows installed my driver as a USB device (which I saw in the Device Manager). But iTunes still gives the error message ("could not recognize your device, please uninstall and install itunes"). Moreover, when I unplug the iphone and plug back in, it shows the iphone icon in auto start but I it still detects it as a camera device (it gives options to import pictures etc). I see iphone as a camera device as well as a USB mobile device in device manager. Please help me out on this.

Thanks..

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Windows 7 (32-Bit) - iTunes won't recognize iphone!?

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