Can't print to Canon MP640 using lan connection from my Imac (OS X 10.5.8)

HI Pete and Welcome to Apple Discussions... and congrats on your new iMac!

Mac OS X 10.5 Printing Help

Download and install the 10.5.8 combo update available here.

http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate

(It's ok to do this even though you are running 10.5.8 already. The update has fixes that might make a diffrerence).

Then repair disk permissions.

Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and *restart your Mac.*








Carolyn 🙂

Message was edited by: Carolyn Samit

HI,

*"My son's Macbook Pro has the same problem trying to print using airport express."*

Considering the MBPro can't send info the printer via Airport Express... it sounds like this model Canon is just not Leoaprd compatible.

Try Canon's support area.

I just tried here. http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDet ailTabAct&fcategoryid=334&modelid=19218

I could find the download for Macintosh but it only says: Select OS: I see Macintosh OS X. It does not specify a version number, ie., Leopard which is 10.5 x

Not sure if that's the problem but could be they just aren't updating their software...

If you change printer manufactures... Epson is compatible all the way up to Snow Leopard 10.6









😟

Have just checked Carolyn's link. If you select OSX as the o/s, the next screen gives driver for 10.5/10.6. Shouldn't that do it?

Pete

I have a Canon Pixma MX850 and had a couple of issues trying to get it work right with my MBP (both under Leopard and Snow Leopard) so perhaps I can help...

1) Which Canon driver did you download and install? Make sure you did not use the "CUPS" driver (which only works with Snow Leopard).

2) You say your iMac "recognises the printer"...does this mean it is listed as a printer in System Preferences?

3) Just to clarify...are you connecting to the printer via USB or WiFi? You say your son tries to print via Airport Express. Does that mean the printer is plugged into the AEX?

Raf

Pete

I think generally you just want 1 printer driver installed (either the ver. 7 or the ver. 10) but let's leave that to one side as it shouldn't be fatal to the set-up.

I think the first thing you need to do is to remove that MP640 from your list of printers as that's probably the USB 'version' of your printer (so you'll never print wirelessly to that printer).

Once that's been removed AND assuming that your MP640 is connected to your wireless network correctly (which you need to do on the printer) then you need to install the "IJ Network Tool" and then the "Canon PIXMA Wireless Setup Assistant" and go through the set-up procedure they should run you through...

hope that helps
Raf
Just to check - the MP640

Hi

I share a home network with my girlfriend whose work comp is running windows. Bought MP640 for the similar great write ups. You will be able to print if you connect via USB. The problem is currenlty with Canon / Apple who don't have a wifi driver compaible with Snow Lepoard. Lost an evening of my life on that issue as well!!

Keep your eyes on the Canon web site..I am...until then a snow leopard enabled Mac will not print via wifi...scan yes...print no.

Hope that helps.

If I'm wrong then I apologise, I only saw this as I was checking to see if Canon had reposted as of last month.

Regards

Paul
(Jersey)

Pete

Had similar problems and by coincidence I rechecked the Canon web site today. Follow this link, http://software.canon-europe.com/software/0036303.asp
Follow the directions for network connection and when the screen comes up - click register printer. Simples.

Cheers

Paul

Hi Everybody
Purchased MP640 today, fell on an apparently wrong Canon page that said "not supported for snow leopard", then callend the Canon hotline. A helpful agent sent the following that should cover ALL DRIVERS you need for the MP640 in conjunction with OS X 10.6.2.
So if your problems are unresolved, may be upgrade your OS? Hope that helps
Cheers
M
Printer driver :

http://files.canon-europe.com/files/soft35851/software/mp640sosxcp102610ea8-2.dm g

Scanner driver :

http://files.canon-europe.com/files/soft34896/software/mp640sosxsd1540ea8-2.dmg

MP Navigator :

http://files.canon-europe.com/files/soft35023/software/mpnexosx304ea8-2.dmg

Network driver :

http://files.canon-europe.com/files/soft35024/software/ntosxm270ea8-2.dmg


Voici également le lien à partir duquel vous accéderez aux téléchargement de logiciels relatifs à la MP 640:

http://software.canon-europe.com/products/0010757.asp

Wonk88, merci, merci, merci!

Bought an MP640 for its wifi capability and was able to set it up reasonably easily for use with my own PowerBook, under Leopard, but quite unable to get it to work with my wife's MacBook under Snow Leopard. Visited some Canon sites and found updated drivers for Snow Leopard for the MP630 and for WIndows users of the MP640, but nothing for the combination MP640 and Snow Leopard. Left a message on the uncommonly clumsy and slow Canon Customer Support site.

Then, joy of joys, I found your feedback and links here. Followed the downloads, did the installs, and She Who Must Be Obeyed can now print wirelessly from her Snow Leopard MacBook. Did I say merci?

Strange company, Canon; I like their hardware (I've used a Canon scanner for some eight years and it has always been reliable), but they seem to have no idea about providing decent software support for Mac users. Indeed, I almost didn't buy the MP640 for that very reason. I hope more Mac users complain to Canon.

I've received a reply from Canon. Either they've just updated their drivers page, or this link goes to a different page. In any case, it contains everything needed for the Pixma MP640, right up to Snow Leopard:

http://software.canon-europe.com/products/0010757.asp

I now have the MP640 working with MacOS X 10.4.9, 10.5.8, and 10.6.2.

Help!!!

I've just bought my first Mac (MB Pro) and a Canon mp640 printer which I wanted to use through WiFi. The printer is able to connect to the network but my computer won't find the printer in the installation. The really weird part is that the computer is able to connect to the printer by writing the ip in the web browser (I get a status page of the printer when doing so). I've also downloaded the latest drivers from Canon's website but it still doesn't work. I've got Mac OS X 10.6.2 and I'm a bit worried that the printer isn't compatible with that version. Anyone out there who can help me??

Hi all........ frustrating this problem isn't it?

The following may help you - it solved the problem for me. (MacPro - 10.6.2)

Did all of the above, downloaded the various updates, patches, you name it..... Nothing! - just the scanner aspect announcing under Bonjour, but no printer.

So.........

1) reset the printer back to 'factory' from its settings menu.

2) DELETE all instances of Canon installed software for this machine (and any earlier models if you had them) - Use Spotlight to find them if necessary .... but also remove the Canon folder in the main Library > Application Support.

3) Empty the Trash (restart if a few are 'in use' and then delete - they should go)

4) Get your printer recognising your wireless network using the 'easy' option in the settings > wireless menu such that the printer at least reports 'connected OK.

5) Re-install software from CD - run thru' entire process as before and see if the Canon network utility can 'see' the printer and do a speed test on it..... (don't worry if you got this far before - it just establishes whether the printer is technically 'there' wirelessly regardless of whether the Print Box can see it).

6) Download updated CUPS driver from Canon Site at:

http://software.canon-europe.com/products/0010757.asp

Get the file: mp640sosxcp102620ea8-2.dmg and install it.

7) From the Printer's own panel, check its IP address from Settings > Lan settings etc....... probably reads something like 192.168.1.4 or similar.

8) Open your web Browser and type that address into the URL bar (no www etc, JUST the number) and hit ENTER....

With luck you should be able to see the printer setup menu via CUPS (slightly 'odd' looking interface with 'Canon' in the top left corner) - Click ADVANCED.

9) The TOP page gives you an overview of the settings

NETWORK settings - Make sure the network / security details look correct.....

Network address IPV4 - I changed my printer to a fixed (static) IP address outside of the lower range e.g. mine went to :- 192.168.1.51 so as NOT to be dynamically changing and 'out of the way' of other guest machines attaching to the router at lower numbers.

CLICK OK.......... noting that you've changed the address so the browser will lose contact with the printer as soon as you click the OK button.

Type the new network address into the URL bar, hit ENTER and re-connect to printer.

Click Advanced .....

10) OTHER SETTINGS:-

I changed the following:

LLTD setting - enable
Bonjour setting - enable
Service Name - CHANGED from long string to shorter, obvious name - MP640_Wireless
LPR Service - ON (not sure if this is relevant)
LPR Protocol - Enable

Click OK to save settings to printer.

Exit Browser.

NOW - the important bit...... from System Prefs > printers > add ➕ a printer

the new name showed up ( MP640_Wireless Bonjour).

Select it and click ADD.......... for some reason this doesn't add it to the Mac's printer list BUT DOES generate another wireless service in the list called:-( MP640_Wireless canonijnetwork)

Select this new service and click ADD and BINGO!! - the MP640 (printer) appears in the usual printer list and WORKS!

A bit long-winded and not entirely sure what's going on here except something in the driver setup is being 'woken up'.

We shouldn't have to do this but I hope the above helps someone out.

Regards to all

Spiro'

UPDATE to previous post:

Scanner aspect:

When I first installed (from the CD) the ONLY thing the Mac saw was:- MP640_Scanner

While 'ADDing' this to the list got the scanner working it didn't operate as a printer.

Having got the printer side working the scanner option vanished - so how to re-instate it?

1) I (out of interest) re-ran the original install CD to get to the 'register scanner' part at the end and also to see if this undid all the work above........

It did not 'see' the scanner as before but the new printer name was still there and apparently OK.

The printer still worked as before, ( so re-installing doesn't 'undo' the process)

SCANNER? - don't worry about installing a specific scanner option - the SCAN option within the MP-Navigator software installed by the CD does see the scanner as part of the printer and does scan correctly.

SO......... What is going on here?

Something weird that's for sure.......

If you rely on the Install CD alone, all the Mac will see is an MP640-Scanner but not as a printer.

Alter the settings via the Browser / CUPS option (as my per previous post) and it sees the printer and also seems to know its a scanner as well.

Come on guys (Apple / Canon) - there's enough clues here for you to figure out what's going on with these machines.......

If this worked for you - let me know ( and tell Apple or Canon if the opportunity arises )

Regards to all,

Spiro'