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iPhone Deleted All My Music

I was crossing the border into Canada yesterday morning on a brief trip to obtain Tim Horton's Donuts while listening to a RadioLab podcast, I pushed the Artist button in the lower left and the "Updating Library Could Take a Few Minutes" message appeared, in about a minute my library popped up and says "NO MUSIC you can download music from iTunes" all my playlists are gone and so are all of my podcasts except all the RadioLab episodes.

My iPhone was just updated a week ago and has never done this before. In the About tab it says I have 0 songs and 15 podcasts but it also says I only have 2.4GB of my 14.6GB is available.

I plan to sync my iPhone to hopefully fix this issue, however it was very frustrating to lose all my music right when I wanted to listen to it. If I had been on a vacation or something it could have been disastrous!

iPhone 3G, iPhone OS 3.1.2

Posted on Nov 18, 2009 10:56 AM

27 replies

Feb 3, 2010 6:50 AM in response to Rasta_Man

I am frustrated. I also have been experiencing this nonsense. I bought the iPhone specifically for travelling, and I love being able to download podcasts while on the road without my computer. But here I am at the airport with no ability to access my podcasts, books, iTunes U, or music (again). Please fix this Apple!

drysz

Level 1

0 points

Feb 17, 2010 11:04 AM in response to Sauer Bratwurst

I have had this same problem happen many times with all different versions of the OS. The last few times I was downloading a podcast over Wifi I had my iPhone charging in a computer I do not sync with. I am just using it as a power source. For anyone else who has this problem, was your iPhone plugged into AC power?

drysz

Level 1

0 points

Feb 23, 2010 6:46 AM in response to drysz

It happened again. I was downloading a few episodes of a podcast and I think one was still downloading when I tried to play a new one I just downloaded and dropped back to the main screen and when I went back in it said "updating music" and all my music was gone but not my podcasts. Not cool!!!

iknathan

Level 1

1 points

Mar 3, 2010 8:34 AM in response to Sauer Bratwurst

Happened to me for the first time, I downloaded podcasts many times, but happened now. Downloaded two episodes of CNET's BOL and voila all songs are gone. This is frustrating, as I am away from home and I do not have any my computer with me. This need to be fixed. I now just have 0 songs and 0 videos.

Also the About says I have just 2.1GB available, in my 16GB phone, I do not have 14GB of apps or photos so all the data is there , any way to restore it with out re-syncing from my computer.

paulcb

Level 6

19,239 points

Mar 3, 2010 9:34 AM in response to iknathan

There's no way to restore with your backup without iTunes.

Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

Try purchasing a single song from your iPhone.

Mar 13, 2010 8:32 PM in response to danalt7

Danalt7, your post on the first page solved my problem! I didn't bring my computer I sync with and I was on vacation. So THANK YOU, THANK YOU, THANK YOU!

Mar 24, 2010 7:55 PM in response to Lawrence Finch

I don't understand what the crap is going on. Only a few of my playlists are showing up on my iPhone and those that are aren't displaying any music, even though I can confirm that the music is there. I've tried reformatting my iPhone, and redoing my smart playlists, but to no avail. It must be an issue with the latest software or something. Any word on a fix?

Apr 1, 2010 1:42 PM in response to danalt7

Thanks danalt7!!!! Your workaround worked great for me!

I had just purchased an album over wifi and discovered it had wiped out my entire music and video library. Connecting it to a computer it does not sync to solved the problem!

IQpierce

Level 1

0 points

Apr 22, 2010 8:51 AM in response to Scott Lindahl

danalt7's fix worked for me as well:

HERE IS THE WORKAROUND: connect your iPhone to a computer you don't normally sync with. You can probably see your music in light gray. While connected, try running the iPod application a couple of times.

BUT note that you must have iTunes installed on the computer!

I downloaded some podcasts and my phone got in this bad state. Now I've plugged this phone into my work computer many times, but that never fixed this problem. After reading this thread, I installed iTunes at work, looked at the "Music" view on my iPhone (I had to do this in the left pane of iTunes - drop down the "My iPhone" tree and select the Music item). I saw all my music there. I then unlocked my iPhone and went to the iPod; it spent about a minute rebuilding my library, and then all my music was accessible.

Apr 26, 2010 12:28 AM in response to Sauer Bratwurst

This is happening with both my iPhone and iPad. Connecting to a different computer didn't fix the issue. I'm having to restore both devices now in hopes of getting them to work with music and video.

This never happened before the most recent software updates. It's now happened three times.

jagostin

Level 1

0 points

May 2, 2010 4:42 PM in response to Sauer Bratwurst

i had the same problem. After I sync to my macbook all music gets reloaded.
This is very frustrating.

asp11

Level 1

0 points

May 11, 2010 11:10 PM in response to Lawrence Finch

I have had same problems but think it may be related to having low memory or maybe from using "free memory"? Anyone else similar "co-incidences"?

iPhone Deleted All My Music