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Level 1

3 points

Epson Stylus Photo R200 not showing ink levels or paper type selection

Ever since I switched to Snow Leopard I have lost my ability to see ink levels or select my paper type. I can print, but there is not much control over the printing and I have no clue which color cartidge to replace. Snow Leopard is using Gutenprint V5.2.3 drivers for this but I notice it uses the same driver for Canon and a whole bunch of others so it is not specialized for this printer and thus that is why I can't see anything. When I select "supply levels" the message I get is "information not available".

I installed Rosetta and tried to use drivers from Epson site but the most recent Epson drivers are pre Snow Leopard.

What do you recommend? This is very frustrating!

macbook pro, Mac OS X (10.6.2), 30" Apple Cinema, Apple TV, iPhone, and 5TB of external drives

Posted on Nov 18, 2009 3:23 PM

21 replies

Nov 24, 2009 2:09 PM in response to aussiedogs

I too am having difficulties with the printer now that I am using the latest OS. The fore mentioned items the other people are spot on to what I am experiencing. Now I cant print resumes to get a job to pay for this expensive equipment. Thanks again Apple!

Nov 24, 2009 3:21 PM in response to dnelsongb

Why Apple? Contact Epson and see if they have plans to release a Snow Leopard driver for your printer if the Gutenprint driver doesn't work.

robphoton2 Author

Level 1

3 points

Nov 25, 2009 5:05 PM in response to Epson Mac Tech

This got rid of the Gutenprint driver and the Epson driver then became active which was already installed previously from the epson CD or download from Epson site. I don't know which, but it was already there but was being ignored, apparently. Under this arrangement the Epson Printer Utility 2 became active and allowed me to see ink data so now I know what cartridges to replace. Go to the apple menu and then preferences and then utility and push the button, open printer utility. The button Supply Levels still does not show ink levels but at least I get the warnings when my ink levels are low and it tells me which cartridge to change under the utility. I can also select paper type which I could not do before.

Nov 28, 2009 10:59 AM in response to robphoton2

Lost the ability to see ink levels in "Supply Levels" back when I installed Leopard (not snow).

My R1800 utility may be different but a "Status Monitor" button that displays the low ink warnings also displays actual ink levels when there are no warnings to display.

Just wish I could get the printer to stop demanding a new cartridge when it is low and wait till it is empty without having to use a chip resetter.

Rick

Chris93

Level 1

0 points

Nov 30, 2009 6:13 AM in response to robphoton2

I have read all the previous correspondence with great interest, and a feeling of despair. I have followed all the recommendations that have been offered. In a nutshell. Uninstalled R200 to wipe the board clean. Downloaded and installed, (uninstall Gutenprint V5.2.3drivers). Downloaded MAC OSX v 10.6.2 (combo) update. At this point, I thought that I had realigned the HD to accept the R200 back but with the necessary overrides. Installed 'Rosetta'. Now I am convinced that I have done all the right things. Re-install R200 from disk. Try test print. "MAC cannot find a printer"! Powered off MAC. Disconnected R200 cable. Restarted Mac. Selected print. No printer found. Select printer. Guess what? Right back to square 1. I can print with GutenprintV5.2.3drivers. PS you can get a nozzel check from the printer if it is disconnected from the MAC. See Epson HELP.

Jan 18, 2010 1:45 PM in response to dianeoforegon

I have an Epson Stylus Photo 890 with the same problems after upgrading to Snow Leopard. I deleted the Gutenberg driver as suggested by the Epson Mac Tec then, from the epson site, downloaded and installed the driver for Tiger (the first driver mentioned for the intel processor) and my printer is back to normal.

Epson Stylus Photo R200 not showing ink levels or paper type selection