iGlasses for Snow Leopard - Too dark? Anyone else?

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Level 2

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iGlasses for Snow Leopard - Too dark? Anyone else?

I'm finding the new iGlasses upgrade for Snow Leopard way too dark. It's useless and I had to uninstall it. Anyone else having this problem, or found a fix?

Mac Pro Dual 3 gHz Quad Core, Mac OS X (10.6.2), ATI 1800x, 5 GB RAM 250GB HD

Posted on Nov 22, 2009 2:08 PM

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Answer 1

Nov 22, 2009 10:32 PM in response to mattalex

What kind of camera are you using?

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Answer 2

mattalex Author

Level 2

252 points

Nov 23, 2009 9:08 AM in response to Ken Aspeslagh

Hi Ken, thanks for responding. I have a Logitech QuickCam Ultra Vision. It's a couple years old, but still works well.

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Answer 3

Nov 23, 2009 1:01 PM in response to mattalex

Have you Updated iGlasses to the version that works with Snow Leopard ?
http://www.ecamm.com/mac/iglasses/

Also have you made the Pop up appear and adjusted the Lighting ?

9:01 PM Monday; November 23, 2009

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Answer 4

mattalex Author

Level 2

252 points

Nov 23, 2009 1:25 PM in response to Ralph-Johns-UK

Hey Ralph, thanks for the reply. Actually, this problem started with the new version. I've never encountered it before. Once installed, the default brightness is so dim, that even with the brightness slider to max, it's still too dark to be practical to use. Setting iGlasses to 'Extra Bright' or "Super Bright" doesn't help either. Weird!

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Answer 5

Nov 23, 2009 1:34 PM in response to mattalex

Hi,

I would try a deletion of this .plist
com.ecamm.iGlasses.plist It is in the usual Home Folder/Library/Preferences.

You may need to restart the computer afterwards as it is Launched at Start Up as it is a background Utility

9:34 PM Monday; November 23, 2009

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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Answer 6

mattalex Author

Level 2

252 points

Nov 23, 2009 2:04 PM in response to Ralph-Johns-UK

OK. I figured it out. It's the camera. Apparently the new iGlasses is not fully compatible with the Logitech QuickCam Ultra Vision. I only now thought to try it with my MacBook Pro that has the built in iSight. I copied the same exact installer download over to my MacBook, installed it there. It worked like the iGlasses I usually know. There is a feature that didn't even load in iGlasses on my Mac Pro tower, "Exposure Control" I'm assuming that's why video is so dark o the tower, and not the MacBook. Guess I'll let eCamm know. Wonder if they'll fix it. Don't know if many Mac users still use 3rd party web cams anymore. Do they? Thanks again, Ken & Ralph!

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Answer 7

mattalex Author

Level 2

252 points

Nov 23, 2009 2:06 PM in response to mattalex

Both people who responded were helpful. Ralph Johns is the man!

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Answer 8

Nov 23, 2009 2:23 PM in response to mattalex

Umm,

That does seem odd.

For a long while now the Ecamm Stuff has been very reliable.
However the range of Macs that their products will now work with has become very large which may mean some configurations have been missed.

I am using iGlasses on a G4/1Ghz Dual Processor with a UVC compliant cam.

I have created a Daytime and Night time Preset for myself as the lighting here changes dramatically from day to night.

10:23 PM Monday; November 23, 2009

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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Answer 9

mattalex Author

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252 points

Nov 23, 2009 2:29 PM in response to Ralph-Johns-UK

I agree Ralph. I guess that's the mixed blessing of living in an increasingly Mac populated world. There are more peripherals and hardware options, hence more software issues to go with them. I just hope we never get to Windows levels of software ad hardware headaches, although I don't really see that happening. 🙂 Oh yeah, and I shot off a note to eCamm support. I'll post any follow-up feedback I hear from them. Thanks again for the input!

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Answer 10

Nov 23, 2009 2:34 PM in response to mattalex

OK.

10:34 PM Monday; November 23, 2009

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Answer 11

Dec 12, 2009 6:42 PM in response to Ralph-Johns-UK

Same thing here. Just got a new Mini with a 2 year old Logitech camera. It works with 10.6, but is VERY dark. iGlasses does not help. The built-in iSight in my MBP works perfectly in the available light, but with the Logitech, it looks like an Al-Qaida video or something.

Any help from the iGlasses folks? Any webcams that work properly with a new Mini?

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Answer 12

Dec 13, 2009 8:55 AM in response to Jeremy Lee

http://www.uvccompatiblewebcams.com/

and http://www.mac-compatible-web-cam.com/

4:55 PM Sunday; December 13, 2009

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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Answer 13

Dec 13, 2009 12:38 PM in response to mattalex

Hi It's Ken from Ecamm again. Sorry to drop the ball on this. mattalex is right that iGlasses no longer works perfectly well with Logitech (particularly UVC compatible Logitechs).
We made a lot of internal changes to how iGlasses works in order to support the new capture pipeline in Snow Leopard, and our testing of 3rd party webcams was obviously somewhat lacking. Hopefully we can get this fixed in a future update.

Regards,
Ken

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Answer 14

Dec 13, 2009 12:48 PM in response to Ken Aspeslagh

Thanks Ken, that's useful to know.

8:48 PM Sunday; December 13, 2009

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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Answer 15

Dec 13, 2009 8:33 PM in response to Ralph-Johns-UK

The camera "works" but is not very usable under Snow Leopard. I tried it out today on my MBP running 10.5.9, and it all works fine. The UVC drivers in 10.6 just don't seem to work very well, and iGlasses doesn't there either...

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