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4 points

10.6 users can't log in to Snow Leopard Server

I've recently upgraded my XServe to OS X Server 10.6.2 via a clean install. I also (prematurely, as it turns out) distributed a 10.6.2 NetRestore workstation image created by System Image Utility from a workstation to several lab machines.

The problem is that users on the 10.6.2 machines (which have all been set via Directory Utility to point correctly at the server) cannot log in. Their passwords appear to be recognized, but they cannot log in as "logging in to the account failed because of an error."

Users on workstations running 10.4.11 can log in without difficulty.

Any suggestions?

Xserve 2.8 GHz single quad-core Xeon, Mac OS X (10.6.2)

Posted on Nov 24, 2009 11:09 AM

17 replies

Jul 7, 2010 6:10 PM in response to advantageTechy

Ok, I have resolved my issue. I found a forum discussion after an extensive search that gave me clues and answers. The problem is simple yet not too obvious if you are a new admin for OS X servers.

I did not have a network home (User Home folders were not set up. I had to make sure automount was selected for the users sharepoint folder.) Once that was done, my issues were gone.

Sep 1, 2010 12:08 PM in response to Robert Best

I was having similar issues logging in with a completely private network. The problem ended up being that the clocks (server and client) were too out of sync with each other for Kerberos to allow login. They weren't on the public internet and were not syncing to an NTP server. Make sure your clocks are right!

10.6 users can't log in to Snow Leopard Server