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Level 1

0 points

Apple Application Support won't install

I can't get the new itunes upgrade to install. I tried the update, that didn't work. So I unistalled itunes and quicktime thinking this might help. It didn't. I've tried everything the support says and it still won't download. I then downloaded only and when I go to the "open downloaded files" from the tool bar from the apple software update window, I click on the apple application support and I get this error:

An error occured during the installation of assembly 'Microsoft.VC80.............................HRESULT: 0x8007054F

I can install the itunes and quicktime from the update window, but without the application support, i can't do anything with it. Please Help!

I'm using Vista and running Internet Explorer if that helps.

Dell Studio, Windows Vista

Posted on Nov 27, 2009 8:09 AM

34 replies

b noir

Level 9

72,324 points

Jan 5, 2010 5:59 PM in response to aid8m

🙂 I'm out of town too, and I'll be on the road for most of tommorrow. Will check in again when we're back home in Wellington.

aid8m

Level 1

5 points

Jan 10, 2010 4:09 PM in response to b noir

OK. I tried the uninstall and re-install and got the same error.

I think I turned off Norton, but with 360, there is no single off button, so I just went through the settings and turned everything off one-by-one, but I think I got everything.

Thanks again for all of the time and help.

aid8m

Level 1

5 points

Jan 18, 2010 4:22 PM in response to aid8m

I guess this is a dead issue, as my laptop has crashed and I will be spending some time re-installing Windows.

Hopefully the fresh install will solve this problem.

Thanks again for the time and help.

b noir

Level 9

72,324 points

Jan 19, 2010 1:01 PM in response to aid8m

I guess this is a dead issue, as my laptop has crashed and I will be spending some time re-installing Windows.

Accck ... sorry to hear about that. (Trouble has been coming in bunches for you.) Sorry about not checking back in sooner too ... I was building up courage to suggest uninstalling the 360 and then applying the Norton Removal tool in case "undead" componentry from an earlier, theoretically-uninstalled version of Norton was causing issues on the system. But I guess any such issue with that will be addressed by the Windows reinstall/reformat.

Apple Application Support won't install