Mac won't print any black text or graphics
I have a mac with 2 printers (one brand new out of the box). In the last month, it will print all colors except for black/gray on either printer. Yes, there is plenty of ink in both printers, and the printers copy/scan without issue. A Dell PC prints just fine on either printer. All colors except black/gray print. Grayscale printing consists only of the cyan component. Reds and blues print fine.
Telephone Apple support and genius bar are stumped, we looked at Color Matching under 'Print', Vendor-matching, reloading the print drivers, all without effect. The black fonts are in the document's print preview, its almost as if the mac is equating white with black.
Telephone Apple support and genius bar are stumped, we looked at Color Matching under 'Print', Vendor-matching, reloading the print drivers, all without effect. The black fonts are in the document's print preview, its almost as if the mac is equating white with black.
MacBook Pro 17, Mac OS X (10.5.8)