Can't print from PC notebook through Airport Express

I am using a Sony Vaio notebook running Windows XP. I just purchased an Airport Express along with a PowerBook G4 and have my HP DeskJet 5650 connected through the Airport Express. My PowerBook is having no trouble communicating with the printer, but my PC notebook cannot "find" the printer. In talking to Apple Support on this issue, I was told to download Bonjour for Windows, which I did. Once Bonjour was installed, I was still unable to "find" the printer and, additionally, I began receiving an error message stating "The application has failed to start because dnssd.dll was not found." I reinstalled Bonjour to be safe, but the problem continued. Apple Support then suggested I set up an IP print share as an alternative solution, but that ultimately failed to work because my specific HP printer model is not listed. Strangely, and maybe the bigger issue as I attempted to set up the IP print share, when I entered my IP address as 10.0.1.1 which named the port IP_10.0.1.1, it told me the port name was already in use and wouldn't let me continue.

I'm confused and frustrated. Apple Support was as helpful as they could be, but have thrown in the towel and deemed this problem outside the scope of their support.

Can anyone please help?

Posted on May 19, 2005 10:58 AM

18 replies

Sep 6, 2005 11:45 AM in response to iFelix

Felix,

I am trying to network a TiBook, Airport Express, Windows XP notebook, and an HP 895 cse printer. Currently, the Tibook prints fine, and the Windows notebook prints gibberish.

I attempted to use the "add printer" method (Method 1, I think), and got hung up when trying to create a new TCIP port. When I get to that point, I get a message telling me my port address (10.0.1.1) is already in use ("A port with that name already exists. Choose another port name"). How can I delete the pre-existing port so that I can use this port name?

Oh, and I wasn't able to use Bounjour at all -- it doesn't see any drivers.

Thank you very, very much!

Robert Galligan

iFelix

Level 8

35,167 points

Sep 6, 2005 3:25 PM in response to Robert Galligan

] I attempted to use the "add printer" method (Method 1, I think), and got hung up when trying to create a new TCIP port. When I get to that point, I get a message telling me my port address (10.0.1.1) is already in use ("A port with that name already exists. Choose another port name"). How can I delete the pre-existing port so that I can use this port name?

When you get to the stage

Up will come the "Select the Printer Port" screen

Don't select Create a new port, use the list from Use the following port and select the 10.0.1.1 port you have already created.
] Oh, and I wasn't able to use Bounjour at all -- it doesn't see any drivers.

Problems with finding Printer Driver on Windows XP when using printer connected to Airport Extreme or Express
http://www.ifelix.co.uk/tech/1012.html

Next time it would make sense to start a new topic, you can always link to this thread if necessary.

Sep 7, 2005 12:16 PM in response to James Fash

Here are the steps you should try:
1. Uninstall Bonjour For Windows Application on your Laptop.
2. After you uninstall it (make sure it's totally uninstalled), restart your computer.
3. Reinstall the software.
4. Restart/reset your airport express.
5. Conect your printer to the Airport Express.
6. Open the Bonjour application on your laptop, and follow the instructions.
7. When the bonjour application asks you to install the printer and the type of your printer is not there, then you must choose "Have Disk" and just follow the instructions.
Make sure there's no problem with your laptop and the airport express. This should work though, I have done it many times.

Good luck.

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Can't print from PC notebook through Airport Express