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Level 1

41 points

Can't manage iPhone Apps with iTunes 9—all buttons/functions are disabled

I can't find a way to manage my Apps (reorder them, download the ones I bought on the phone to the computer, sync the ones I bought in the iTunes store to the iPhone, etc.) using iTunes 9 via the
Sidebar->Devices->iPhone->Applications
tab. All the buttons are grayed out and the reordering function is darkened (doesn't work).

What do I have to do to enable this iTunes feature again? Is it an iTunes 9 bug?

20" Aluminum iMac (Spring 2008): 2,66 GHz Intel Core 2 Duo, Mac OS X (10.6.2), The iMac has 2 GB 800 MHz DDR2 SDRAM. My 16 GB iPhone 3GS is running 3.1.2.

Posted on Dec 11, 2009 6:30 AM

17 replies

Dec 31, 2009 6:30 AM in response to temhawk

I FIGURED IT OUT!!!!!!!! Posting in case anyone has the same issue:

1. right-click on "your name's iphone" under DEVICES in iTunes.
2. Choose TRANSFER PURCHASES. ta-da!!! This takes all the apps from your iphone and combines them with the ones in itunes.
3. Now, go ahead and sync them up.
4. Voila! Everything's un-grayed out and functioning.

phew!

Jan 23, 2010 9:42 PM in response to temhawk

What options are available if "transfer purchases" doesn't work?

Computer is authorized, I'm signed in to itunes, and when I transfer purchases, the top display scrolls through all the apps installed on my phone, but they never appear in the library.

Any ideas?

Can't manage iPhone Apps with iTunes 9—all buttons/functions are disabled