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Level 2

425 points

Apple TV taking a long time to download an iTunes Store movie rental

Normally when we rent a movie from the iTunes Store via Apple TV we're able to start watching it within a few minutes. We just rented one, however, and the downloading process is going super slow. It's been downloading for at least 10 minutes, it's just 22 percent done, and AppleTV is saying that we won't be able to start watching it for another 35 minutes.

Our Internet seems to be working fine and at normal speeds otherwise though.

Any idea why the Apple TV is taking so long to download this movie rental?

MacBook Pro, 2.56 GHz, 4 GB RAM. 250 GB HD; iMac, 2.4 GHz, 2 GB RAM, 500 GB HD, Mac OS X (10.6.2), iPhone 3Gs, AppleTV, PowerBook G4

Posted on Dec 12, 2009 6:46 PM

245 replies

namia

Level 1

8 points

Apr 10, 2016 10:48 AM in response to jayfromnm

try star wars now... Impossible

Protodd

Level 4

2,092 points

Apr 10, 2016 3:41 PM in response to namia

My kids watched Star Wars this morning and the wife and I are watching it now without any issues?

Jun 10, 2016 11:40 PM in response to The Zach

Hi! I've had the same issues and I noticed that it appears to be content driven. For example, I was trying to download Person of Interest and Pretty Little Liars but it takes forever on both. Then I back out of those and try Deadly Women and it'll work within seconds. I'm curious if maybe this is an issue with content popularity as the Deadly Women series is older than some of the newer stuff that I've been trying to download. Either that or it has to do with the servers that these shows are hosted on. Does apple use multiple servers for different categories of shows? I'm thinking maybe the more popular ones are possibly slowing things down?? It's really frustrating!

Jun 11, 2016 12:59 AM in response to The Zach

dddd

baxjax

Level 1

14 points

Jul 13, 2016 4:43 PM in response to Mfoster

You're lucky it's only 2 hours or more. We just saw that we have 8.5 hours until we can view the movie. REALLY! Apple come on this is ridiculous, FIOS gives no issues at all.

Apple TV taking a long time to download an iTunes Store movie rental