RESET MAIL.APP

Question

Level 1

2 points

RESET MAIL.APP

Hallu,

What do I delete in order to restore Mail.app to its factory settings? I.E. Reset every thing and every setting.

MacBook, Mac OS X (10.6.2)

Posted on Dec 15, 2009 2:39 PM

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Answer 1

K T

Level 7

23,889 points

Dec 15, 2009 2:56 PM in response to Hlynur Orn

Hello Hlynur Orn & welcome to discussions...

Try this - find the /Library/Preferences folder in your user/Home folder and then locate and delete this file:

com.apple.mail.plist

This will retain your inbox(s) but restore original settings.

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Answer 2

V.K.

Level 9

56,192 points

Dec 15, 2009 2:50 PM in response to Hlynur Orn

quit Mail and delete the file ~/library/preferences/com.apple.mail.plist, the whole folder ~/library/mail and the whole folder ~/library/maildownloads. ~ means your home directory. you can get to it by clicking on the house icon in the sidebar of any finder window or by going to /users/username.

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Answer 3

Hlynur Orn Author

Level 1

2 points

Dec 15, 2009 3:00 PM in response to Hlynur Orn

thanks guys
that did it

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Answer 4

Jan 12, 2010 5:33 AM in response to Hlynur Orn

I did the same - deleted the Mail folder, all plists, etc and it fixed up my "poor Exchange download" issue immediately.

Before deleting the Library\Mail folder, I copied over my locally downloaded email folder (titled "work emails" to an external location. After restarting Mail and setting up my account, my Exchange email is working. All good so far!

I copy over the "work emails" folder back into Mail and restart Mail. It can see the local email folders, the hierarchy and all but it is not showing any emails in the folder.

VK - can you please help?

Thanks,
Waleed

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