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Level 1

0 points

Dropping off network

My Apple TV is two days old and is driving me crazy. It has been set up properly and recognizes the network but keeps going to sleep and dropping off the network. This makes streaming and synching almost impossible. Before I send it back as being a useless object, does anyone have a solution for this problem?

imac, Mac OS X (10.6.2)

Posted on Dec 17, 2009 1:29 AM

Best reply

Chenks

Level 5

7,435 points

Posted on Dec 17, 2009 1:36 AM

the appletv does not go to sleep on its own, it will only go to sleep if you specifically choose the sleep option from the menu.

even then, the appletv stays on the network when it is asleep.

if your appletv keeps dropping off the network, then it is most likely a network related issue that you have.

View in context

17 replies

Dec 29, 2009 8:45 AM in response to PurpleSkiesFly

P.S. My network is wired. Never messed with the wireless since everything is right there anyway.

Alley_Cat

Level 7

20,548 points

Dec 29, 2009 9:03 AM in response to PurpleSkiesFly

PurpleSkiesFly wrote:
P.S. My network is wired. Never messed with the wireless since everything is right there anyway.

Please send feedback:

http://www.apple.com/feedback/appletv.html

Other people have reported this.

Try setting video output to 720p in 3.01.

Dropping off network

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