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Level 1

0 points

I can't download ANYTHING!

Please help, I just upgraded to Snow Leopard (from leopard 10.5.8) this afternoon and now i cannot download anything with either safari or firefox. I can surf the web just fine, but I can't download .dmg, or .doc or anything. When I try it sends me to a blank (dark grey) screen and the download timesout. Nothing is sent to my download file. I would uninstall safari and try a reinstall, but I wouldn't be able to download the installation software. Any suggestions are very welcome 🙂

IMAC 2 GHz Intel Core 2 Duo, Mac OS X (10.6.2)

Posted on Dec 20, 2009 8:51 PM

22 replies

Dec 29, 2009 5:11 PM in response to STKscott

All the problem is caused by the speed dowloader plug-in. put speeddownloader in spotlight and delete it. Also you can find it under Macintosh HD/Library/Internet Plug-ins

This solution is for any version of OSX like leopard 10.5.x or snow leopard 10.6.x

Good Luck!

TildeBee

Level 7

31,917 points

Dec 29, 2009 5:20 PM in response to DaniDuck

Dani --
Welcome to Apple Discussions.
It's great that your first post is helping others here.

Speed Download needs their own UNinstaller to get rid of everything.

Welcome and enjoy!

Message was edited by: ~Bee

baltwo

Level 9

62,362 points

Dec 29, 2009 9:12 PM in response to DaniDuck

What makes you say that? I've been running Speed Download on Leopard and Snow Leopard without issues.

TildeBee

Level 7

31,917 points

Dec 30, 2009 6:59 AM in response to baltwo

baltwo --
The problem with Speed Download (and some other internet enhancers) is that IF a person
installs it, come up on the payment deadline and decides not to use it, they cannot download
anything. Yazsoft is great about sending people the uninstaller, in case the user just trashed
the SD folder (with the uninstaller).

baltwo

Level 9

62,362 points

Dec 30, 2009 12:39 PM in response to TildeBee

Sorry, I've never seen that issue, but I'll defer to your experience. I'd still like to know DaniDuck's reason for the comment.

Dec 30, 2009 8:01 PM in response to STKscott

I had the very same problem with snow leopard and solved it but my bigger problem at the moment is I don't recall for sure how I solved it.

But for starters, instead of downloading by clicking on a link in Safari try right clicking on that link. Then select Download linked file as... and this will get your file you want.

I have always used "iGetter" which is a very good download manager when I used 10.5.8. It finally came out with a version that works with 10.6.x which I now use. It has a preference within it to tell Safari and FireFox and whatever else to use iGetter as the download manager. I now use it and I no longer have to right click on a link to download it. I just click and it downloads it and I must say, faster than Safari's own download manager and it can be stopped and started at any time without losing anything it has already downloaded. It is will worth the bucks, and for that matter has an unlimited free trial period.

One last thing to try is to run Safari in 32-bit mode. Not an elegant solution but it may lead you to a solution as that can of thing often does.

Feb 2, 2010 10:00 AM in response to STKscott

I've got exactly the same problem (10.6.2, Firefox & Safari) and using the Speed Downloader uninstaller did the trick!

I can't download ANYTHING!