Any update on this issue, I have been searching through the posts and have fond that this is affecting certain Powerbooks for the second time now. It appears as if what ever is causing the lower slot to fail has not been resolved.
For those not familiar with the issue. Apparently the lower dimm slot on the main logic board fails to work. This may be the result of new power managemdent updates to teh software. It may be due to teh fan not working and the Powerbook overheating and frying teh main logic board. Does anyone know?
I just got mine replaced, it was within the acknowledged serial# range but under extended as well.
Small comfort for those Powerbooks yet to be acknowledged by Apple for having the same defective logic board.
For a company claiming performance and tech superiority over PC in it's add campaign, aspiring towards more market share, it has a ominously short sighted, bean counter inspired policy of irresponsibility towards its existing customers. Pretty dim. Guess that they'll learn the hard way that you don't build your new customer base by shafting your existing one.
Obviously there's a ton of disaffected PB owners who will have, if nothing from Apple, their day in court. Investors won't like it much either. Too Bad.
Powerbook 15 Mac OS X (10.4.7) 1.67 Ghz 80 Ghz 2gb
i lost the lower memory slot like a lote of people here but i cant get in the program couse i have a powerbook G4 1,26 , not the 1,67 or the 1,5, so mac , can u help powerbook bogth in march 2004 .......
i think there more people out of that program.. what can we do.... macintoch???
somebody closed my post, sorry brdy, i did think u were working for them. sorry anyway i know is not u falt but yestarday i was very upset with this computer. my origgnal post is in lower slot ram, not 1,67 or 1,5 ghz. as i said,
i just want to fix my mac.
To get your PB fixed go to an authorized service center in your country. I suggest that next time you purchase Apple Care. One repair and it has paid for itself.
Complaining in the forums will not get your PB fixed. As noted in your other thread which is now locked - the forums are other users trying to help other users that have problems. We are not Apple employees. Also noted is that Apple doesn't answer the questions asked in the forums unless there happens to be an Apple employee that is using the forums for their own needs.
i think ur right, i thought some people answer for apple, and yes i was complaining abut that, but still dont have a solution, i cant find it here or at the techcenter here in chile,any way so how can we let apple know we have problems? and the biggets problem is there is no way to fix just the slots, i would pay for that but they toldme to change the all logic board is the only way.... i dont think im gonna get help o real solution to my problem, as many people here as i said next time we will for a diferent machine....
To fix the the RAM slots you need to change the logic board. That is how is designed. There is nothing more to be said. Call Apple for your region and ask them where and with whom you can lodge a complaint. I doubt that anyone here in the forums has an answer to your problem.
thanks for the answers... i know that anyone can answer my problem, im just trying to make some noise , here maybe people from apple read this forum, to make things better... i hope they will,
I am a recent casualty of this. Last Friday (Aug. 18), my PowerBook wouldn't start up properly, then was real pokey. I happened to notice that only half of its memory was showing up. Sure enough, the memory in the lower slot was not recognized. I swapped the chips and the entire memory was restored, only to experience a kernel panic about 10 minutes later. After intermittent failures, I finally removed the memory chip in the lower slot. I just ordered a 1gb chip to make due.
My unit's serial number is W84xxxxxxxx and falls way outside the range of the recall. I'd love it if Apple really did own up to this design flaw and fix our machines.
i just had the same problem. today. i was looking at my computer specs and found that my lower slot wasn't working. so i swaped the ram around and the lower slot wasn't responding. my Serial is also W85xxxxxxxx
I am as picky as they come about my laptop - BUT - yesterday I had the lower memory slot failure. I have had this computer 20 months ( AL 15" 1.5GHz) and I baby it. It looks brand new but nevertheless it froze and the lower slot was dead when I restarted.
I had read quite a bit about this issue and was feeling pretty smug because of the care I take, however it bit me as well. I don't think this is so much a design flaw and it is a manufacturing flaw. Whenever there is a flaw of this magnitude I believe any company has a moral duty to make the customer whole. I don't think that is too much to ask. I am a Sales/Marketing Executive for an Apple software developer and I evangelize for the Apple brand but this has me aggravated. The issue is 'known' and it cropped up in late 2003 and got progressively worse until the Jan 2005 powerbooks. Those pbooks exhibited the problem fairly quick and those logic boards were replaced as a recall. The problem EXISTED in the earlier AL logic boards but took longer to surface therefore I believe that Apple should replace any affected AL logic board.
I am so saddened that Apple is not responding to this problem for owners who purchased 15" powerbooks outside of the serial # range. Please read down for my actual question.
I have a 1GHz 15" that I purchased in 7/04 to replace a 12" that was stolen during a burglary. (I had no insurance, so I could not afford Applecare, as I was not expecting to pay for another powerbook so soon.) That 12", four months old, was actually a replacement that Apple provided for
another 12" powerbook from 10/4 because it was defective (they had replaced the motherboard three times but it still had constant kernel panics). Prior to this, I had a Pismo for four years that never once gave me a single issue. That's four powerbooks in three years!
All of this, and I am still an evangelizing mac user, but not for long. I have converted three people singlehandedly to Mac, and I have purchased well over a dozen computers for companies I have worked for - not to mention running a Macintosh network at a previous job. Apple will not give me the time of day for this issue, and that makes me seriously question my loyalty.
But I have a question. . . .A lot of us had this issue after upgrading our OS. Mine occurred directly after I upgraded to Tiger last month. Has anyone tried downgrading their OS or starting up from another drive with a previous OS in firewire mode? Did the memory re-appear?
I just wonder if this is somehow a very subtle software/firmware issue, and not the hardware problem everyone assumes (including apple). What makes me more curious is that my memory will reappear if I play with my RAM, and then dissapear a few minutes later after a freeze. In those few minutes the slot shows itself to not be completely dead. My RAM upgrade was fine for a year until I upgraded my OS - that doesn't sound like a hardware issue.
Powerbook 15" 1GHz FW800 Mac OS X (10.4.7) Formerly 768mb RAM
Powerbook 15" 1GHz FW800 Mac OS X (10.4.7) Formerly 768mb RAM
If you have a question then to really get the best response - post up a new thread. This thread is quite old and worn out.
You can always try to reininstall from your original disks then upgrade via combo upgrades to the level of the OSX that you want. Make sure you have a b/u of your files before archive and install.
