Mail doesn't show attachments

Same happening to me... What a shame.. I bought a new macbook air, upgraded to snow leopard with the included DVD, and mail application doesnt show attachments. Sometimes show some pictures in the body message, other times only shows when you click Quick Look, and most of times doesnt even appear the button Quicklook neither the picture. But there is the empty space for the embed image.

Other strange thing, is when i download a mail with a movie attachment, when i press play i see download bar moving.. though i thought the file was all in my mail.

Exchange Server

Same here, seeing the same thing on my iMac G5 still running 10.5

I'm having the same thing happen to me and it's extremely frustrating. I wish Apple would acknowledge this and fix it already. So annoying to see there is supposed to be 4 attachments (for example) only to open it and find there is one and it's just one of those picture signatures company's use.

If I have to go back to these people and get them to use a different email address just to get an attachment correctly, then what is the point of using Mail or my MobileMe account? Why am I paying for something when a free web based email can do it properly?

Does this happen with an IMAP account?

Hi

Yes, this is a bug. I had posted on this several times but nothing.

With me usually attachments from banks, Utilities companies or other secure institutions are the ones that do not show. The only way is to use Mail's 'File>save attachments...' command blindly and save to another location and bam, they are there. This works every time though and sounds simpler than using raw source and stuffit expander.

I just ran into this problem a few days ago. I suspect it has to do with a nested multipart. (You can check the raw source in Mail.app, or you can try to look at the message on the server). The problem email message has this structure. I still need to debug this further.

Content-Type: multipart/related;
boundary=" b3130ec5-b98c-4a12-9a29-754b7e5084dd"

-- b3130ec5-b98c-4a12-9a29-754b7e5084dd
Content-Type: multipart/alternative;
boundary=" 23f67fe2-f3cc-42d2-bb57-af67e46eba2a"

-- 23f67fe2-f3cc-42d2-bb57-af67e46eba2a
Content-Type: text/plain; charset="iso-8859-1"
...
-- 23f67fe2-f3cc-42d2-bb57-af67e46eba2a--

-- b3130ec5-b98c-4a12-9a29-754b7e5084dd
Content-Type: image/gif
Content-Transfer-Encoding: base64
...
-- b3130ec5-b98c-4a12-9a29-754b7e5084dd
Content-Type: video/unknown
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="ttt.bin"

AAA...
AIcA...
AAA...

-- b3130ec5-b98c-4a12-9a29-754b7e5084dd--

Finally I managed to send a bug report. Wow, that's a challenge. I've created a sample mail message of about 42 lines (raw text) which shows the error. The message is given below. There are two attachments, the first one shows up, the other doesn't. The attachment that shows up in Mail.app happens to have a Content-ID. If you remove that then even that attachment won't show up.

From: Kees Bakker <kees.bakker@xs4all.nl>
To: Kees Bakker <kees.bakker@xs4all.nl>
Subject: FW: Mail met twee bijlagen
Date: Sun, 28 Mar 2010 10:15:24 +0200
MIME-Version: 1.0
Content-Type: multipart/related;
boundary=" b3130ec5-b98c-4a12-9a29-754b7e5084dd"

-- b3130ec5-b98c-4a12-9a29-754b7e5084dd
Content-Type: multipart/alternative;
boundary=" 23f67fe2-f3cc-42d2-bb57-af67e46eba2a"

-- 23f67fe2-f3cc-42d2-bb57-af67e46eba2a
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

Groeten.Rijk.

-- 23f67fe2-f3cc-42d2-bb57-af67e46eba2a--

-- b3130ec5-b98c-4a12-9a29-754b7e5084dd
Content-Type: application/octet-stream
Content-Transfer-Encoding: base64
Content-ID: <FED82B8DBE134171ABA2EAE4974D8BB1@JOHANLAPTOP>
Content-Disposition: attachment; filename="ttt2.bin"

R0lGODlh6AGMANUAAPb6/JCLqvaVHrkZTQEAAPI6X9iIT7FpYfmxmXWIxIUROax2i85OcsvY6WYP
MdnZ2bnJ3am30NB5FWt7trNmCyxQggAe/1lll9eQfFBcj5NVXv3Os5Sm6HV0m4aY2AJFd+qhhvS6
o2FwqPe3TQs3W8Kzt9rl79milJCozKiirMJ9cMGUm+93jc7GyKG092xCQnhsdQAAAAAAAAAAAAAA
HRASJdIoLdI6WdIrEQFQiqUwHdMyPdMzraVjEAQAOw==

-- b3130ec5-b98c-4a12-9a29-754b7e5084dd
Content-Type: application/octet-stream
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="ttt1.bin"

AAACABYAAAAEABYAAAAEADQAAAADADQAAAADAE4AAAAEAE4AAAAEAGoAAAADAGoAAAADAIcAAAAD
AIcAAAADAKEAAAADAKEAAAADALsAAAAEALsAAAAEANYAAAAFANYAAAAFAPEAAAAEAPEAAAAEAA0B
AAAEAA0BAAAEACcBAAAEADQBAAADADQBAAADAE4BAAACAFoBAAACAFoBAAACAFoBAAACAA==

-- b3130ec5-b98c-4a12-9a29-754b7e5084dd--

Same happened to me, and the workaround with Raw Source and Expander gave me the attachment.
It was just curious, that the attachment was visible in iPhone Mail and when looked at my work-(IMAP-)Mail account through Webmail, but in 10.6.3 Mail application not even the icon for having an attachment was shown.

Sorry, I have to correct my above statement: it did not work completly. I DO get the attached pdf file but I can not open it, I get an error (file damaged).

Yes, I use Imap an I have in some occasions this mail attachment problem eg when mail arraives sent bij JPEE.
Emilevd

This bug has been causing me problems as well but I found a solution that works for me in another discussion thread. In the Mail program, click View in the menu at the top (between Edit and Mailbox). In the window that opens up, hold the mouse cursor over Message. In the window that opens up select Best Alternative. The email attachment should then be visible. There is also a related shortcut "Option" + "Command" + "]"

I have a similar problem. As a workaround (this typically works) if I move the message to a "Temporary" folder, rebuild the mailbox (I only rebuild the small, "Temporary" mailbox), empty the trash, restart mail.app (it "compacts" the mailboxes then), repeat, and then move the message back, then the message is fixed.

Finally I solved my problem. I don't think this was due to a bug. However my problem was that I didn't see the att.s in the body of the message, and no button in the header to save or preview the att.s; this happened only in messages from.... my boss (from another Mail of Snow Leopard)! My workaround was cmd+Y to preview the att. and then I recovered the file from the folder "Mail download" in the Library folder. It was a mess...

My account settings were old.... imported since MacOS 10.3. So I made a backup of my Mail folder ( moving Mail->Mail.old) in the Library. Than I created the new account, and finally restored the mailboxes, RSS, and signatures in the new Mail folder. And.... Att.s were back!.... Preview and Save buttons...All fixed!

Mail imported from my old 10.4.11 machine, some (not all) emails being received, the vast majority of attached photos and graphics do not show up in emails for me, either. The Cmd+Y shortcut (File Menu -> Quick Look Attachments) isn't as quick as having them appear inline (as they should) but might be best workaround for now.

Disclosure triangle that used to be below message header is missing, too, where attachment icon used to be. Raw source shows attachment present, as does file size and paperclip items, but most folks will only see an empty email. Use File Menu -> Save Attachment instead of simply dragging attachment icon to desktop? Very Windows-like. Very disappointing.....