Help QuickTime error

I tried to fix quicktime and uninstall it wih no luck still same problem.

Doublechecking something nuvision. Do you mean you got the same error message when you tried to uninstall QuickTime? Or was something else a bit different going on?

iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.Please tell Microsoft about this problem

I suspect that QuickTime didn't properly install for you this time around either, nuvision.

Is QuickTime currently launching for you, or are you getting an error message when trying to launch that too?

Try heading in to your Control panels and attempting to open the QuickTime control panel. What is the precise text of the error message that you get when you try to do that? (The information about where Windows thinks the QuickTime.cpl is from that message will let us know if there's an interaction going on with a codec pack, or a video/audio conversion program which has been producing the launch and installation troubles.)

Hi there,
Got the same problem. Everything works fine on the control panel front, but when I try to launch QuickTime i recieve the exact same messege as with Itunes:"QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience."
Help please!
And the strangest thing is that simultaniously my Adobe Reader 8 Stopped working...
Any idea what's going on???

nuvision, didn't mean to steal your treatment time, only to share our problems...(:

*replying to jso:*

"QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience."

Hmmm. if your control panel is working fine, that rules out a bunch of possibilities.

Could you provoke another of those messages, please? Then click on the "More information" link in the error message box, and post back with the ModName and ModVer for your crash. (Precise spelling, please.)

Error signature
EventType: BEX P1:QuickTimePlayer.exe P2:7.65.17.80
P3:4afa5828 P4:QuickTimePlayer.dll P5:7.65.17.80 P6:4afa5820
P7:0000130d P8: c0000409 P9:00000000

Reporting Details
"This error report includes: information regarding the condition of Quick Time Player when the problem occurred, the operating system version and computer hardware in use, and the Internet Protocol (IP) adress of your computer"...

When I click on "To view technical information about the error report":
The following files will be included in this error report:
C:\DOCUME~1\user\LOCALS~1\Temp\WER60b3.dir00\QuickTimePlayer.exe.mdmp
C:\DOCUME~1\user\LOCALS~1\Temp\WER60b3.dir00\appcompat.txt

And here are the details you've asked - I get them uopn trying to launch Itunes:

AppName: itunes.exe AppVer: 9.0.2.25 ModName: ntdll.dll
ModVer: 5.1.2600.5755 Offset: 0001b21a

Thanks
Jonathan

Thanks Jonathan!

ModName: ntdll.dll

Hmmm. One of your core operating system files, there. It relates to drivers, attached devices, hardware devices within the PC, and so forth. BEX is a buffer overflow exception.

Did you install any software or attach any new hardware just prior to QuickTime and Adobe Reader going silly for you? If so, what was the software and/or hardware?

Thank you b noir
Didn't install anything new before the softwares premature death...

Thanks again!

Okay, it's possible that you may have a subtly damaged ntdll.dll on your system. (I say "subtly" here because with more normal sorts of ntdll.dll damage, you can have issues with blue screens, launch failures and so on.)

If the ntdll.dll is damaged, an sfc /scannow may be of assistance.

Sfc is a bit crankier on XP than on Vista or Windows 7. But the following article may be of some assistance with the various sorts of crankiness you might encounter with a scannow on XP:

[Scannow SFC|http://www.updatexp.com/scannow-sfc.html]