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Level 1

3 points

Blue box with question mark instead of pictures

Hi,

I'm having trouble seeing images in emails that are sent to me, they appear as a small blue box with a question mark in it, I'm new to mac, so I don't know much about formats and such. I tried sending one from mail to my hotmail and used Safari to open it, the picture was fine, then I forwarded it to my gmail account on Mac's Mail, and it was also fine. So why can I see some and not others?

Another issue is the time it takes to send an email, it takes about 1-3 minutes to send an email, even though it's less than 1MB in size, is this normal? My hotmail sends them quite quickly.

Thanks

Message was edited by: ijanawra

Macbook Pro 15", Mac OS X (10.6.2)

Posted on Dec 29, 2009 2:29 PM

18 replies

eBoof

Level 1

8 points

Jun 4, 2010 3:41 PM in response to ijanawra

I have the same problem and yes I've checked my prefernces.

For those who also have this problem.
Open the message and the ? lego blocks appear now click on Forward and in the new message scroll down and you'll see the images embedded in the text. Weird eh?
This makes me think it's an SL problem.

Occasionally I'll receive a message, supposedely with an attachment, which will appear in raw html and no attachment. I just get the sender to resend it and it's usually OK.

I'd love to fix the problem but I think only Apple can do that.
Cheers
Rob

Jun 4, 2010 3:47 PM in response to eBoof

Hello and welcome to the Discussions.

Some messages have embedded images that actually reside on remote servers. The original message links to the message, but this does not carry over to you.

If the message has the header for attachments, and you expand that header, and it has the attachments listed with file type extension, then this should never happen. Does it with those types of messages?

Ernie

eBoof

Level 1

8 points

Jun 4, 2010 5:56 PM in response to Ernie Stamper

Thanks for response Ernie.

Yes the messages are listed in the attachments but do not display in the original message (lego Block?).
But if you go to forward the message they will display in the forwarded message.

Weird, I know but that's what happens.
Thanks again and
Cheers Rob

Blue box with question mark instead of pictures