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My Registered Products

Can any of you guys tell me how to check my registered Apple products on line? I have several products that I think I have registered, but I need to check that list anyway.
Any ideas? I tried looking for this information in the Apple web site, but I don't seem to find it.

iMac, Mac OS X (10.5.5), also have a pc at work

Posted on Dec 29, 2009 11:28 PM

Reply
37 replies

Jun 18, 2010 12:38 PM in response to eww

For example comments such as :
eww wrote:
Apple figures that you can keep track of what you own better than they can. If that isn't true, you may want to work on your recordkeeping practices. At the very least, keep a written list of all your serial numbers and purchase dates. Then you won't have to depend on anyone else to know your business.


Is what we have been talking about. The OP was merely asking if there was a way to find out such info, and yet you imply that the issue is some fault with the OP, thus prompting some of us to explain why there is a need. We are not trying to get you or anyone else in this thread to change the Apple policy, just trying to explain to you and others why it would be a useful feature.

Jun 18, 2010 12:58 PM in response to Dolphbucs

...why is it so unreasonable for Apple to do the same?


It wouldn't be, of course. But for reasons best known to Apple, Apple doesn't. So why is it so unreasonable for you, or any other owner of Apple products, to keep track of your own belongings and their serial numbers? I've always done so, and I know lots of other people who, like me, would much rather keep a written record of important purchase, service, and warranty information than assume that someone else will always keep accurate electronic records of it, and that those records will always be readily accessible when they are needed. Apple might someday decide to do that as a convenience to you, but even if it does, you should be keeping your own records for your own protection.

Jun 18, 2010 10:56 PM in response to eww

All I am saying is that it would be nice if Apple could provide me with information about my own acct, which they have already compiled, that I can use to double check those records, much like one can use DMV online to double check one's car registration. Because as of now, there is no easy way for me to check on an item I own short of going to an Apple Store.

Jun 19, 2010 5:41 AM in response to eww

And let me again stress that this has little to do with warranty coverage or records of serial numbers , but confirmation that product registration, that process where Apple requests you to register your product upon purchase, has indeed occurred properly.

This does not remove the responsibility of the individual to keep track of their own records ... merely enhances their ability to do so. In fact, if a person were not already trying to keep their own records, how would it even occur to them to seek out such information ? Such a person would probably not have bothered to register the product in the first place or may even be ignorant of the process to begin with. Only those who are aware of the process, and intended to participate in the program properly, would be seeking out this information.

Jun 19, 2010 6:11 AM in response to eww

I don't think I need to "persuade" anyone ... it just seems that, for whatever reason, you do/did not seem to grasp what it is I was trying to say. You keep posting that people need to keep their own records, and lastly asked why I thought it unreasonable for a person to keep track of their own information and serial numbers, seemingly ignoring the fact that I have said that is in fact what I do. I am simply responding to your apparent mis-interpretation of my position.

I can likewise ask the same thing: who is it that you are trying to persuade that my opinion is different than I have posted?

Jun 19, 2010 6:21 AM in response to Dolphbucs

For your purposes, it doesn't make the slightest difference whether or not I grasp your point or agree with you. If Apple isn't doing what you want it to do, talk to Apple. If you can't persuade Apple, then posting here, especially for the sole apparent purpose of arguing with me, is certainly a waste of your time. I'm not your problem, Dolphbucs. I have no more influence on how Apple operates than you have.

Jun 19, 2010 9:08 AM in response to eww

OK, let's try this one last time. eww posts

{quote:title=eww wrote:}So why is it so unreasonable for you, or any other owner of Apple products, to keep track of your own belongings and their serial numbers?


I post a methodical reply trying to re-explain nicely that I do not think that it is unreasonable and that I do in fact keep those records.

eww responds by asking who I am talking to and who I think I need to persuade

I respond by explaining that I am not trying to persuade anyone and telling him that I am merely trying to point out that he is implying I am saying something that I am not.

He posts back saying I am wasting my time and that I should be talking to Apple ... that he has no more influence over Apple than I do.

What does talking to Apple have to do with eww mis-representing my position on this issue? What am I missing here?

Jun 28, 2010 11:11 AM in response to faraon

The consumer is not obligated to produce a reason for wanting information. The seller has the burden of explaining why certain information cannot be provided. There can certainly be many legitimate reasons for withholding information. It is even legitimate for a seller to state that the do not wish to incur potential extra costs of providing information. The consumer can then decide whether to continue patronizing that company.

Apple has historically been paranoid about providing information. As stated in other posts, many if not most other technology venders offer much more expansive online information than Apple. I would have assumed that the information was readily available, and that opinion seems to be confirmed by the statement that the Apple "geniuses" can access it.

The record keeping of the questioner is not germaine, and eww's response demonstrates a pettiness and incicility that is all too common in these posts.

Jul 4, 2010 11:36 AM in response to faraon

Alright, so I've found out how to do this... I knew I had seen it before, but I couldn't remember where. If you go here - https://selfsolve.apple.com/EXPERT/GetProductList.do - it will show you all products that you currently have registered with Apple (I personally see an old laptop and a couple of iPods I don't have anymore along with all my newer equipment as well).

My Registered Products

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