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New contacts added to iPhone do not sync over to Address Book

New contacts added to my iPhone do not sync over to my Address Book. This happens intermittently, but frequently. Consistently, I gradually build up a list of contacts that only exist on my iPhone and which simply will not sync to my Address Book. So far, every time I discover this, I waste time identifying the specific contacts that are not transferring, and I hand enter them into my computer's Address Book, and then delete them from the phone, and then sync to get them to go back on the phone.

MacBook Pro, Mac OS X (10.6.2), iPhone 3G

Posted on Dec 30, 2009 3:43 PM

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69 replies

Jun 19, 2012 8:35 PM in response to snowmanfromsingapore

snowmanfromsingapore



I have the same problem.


To solve it, I followed t1698's instructions, but before that I turned off iCloud contacts sync on my iPhone.

I think there's some issue with iCloud contacts sync.

After following the steps, remember to turn iCloud contacts sync back on.


Credit for the following goes to t1698, I added in step 0:


0. Turn off iCloud contacts sync on your iPhone

1. Open Address Book on Mac

2. Create a new Group - File< New Group

3. Enter a name (I entered: iPhone Contacts)

4. Copy/Paste contacts from the "All Contacts" group to newly created group

4. Launch iTunes and Plug iPhone to mac (do not sync yet)

5. Under the Info Tab, make sure the box is checked next to Sync Address Book Contacts

6. Select All Contacts

7. Check the box (below) to select "Add contacts created outside of groups on this iPhone to:" select

from drop down box the new group you created in Address Book - mine was iPhone Contacts

8. Sync


Now every time you add or delete a contact on either the iPhone or the Address Book and sync, the new update will be reflected on both the iPhone and Address Book.


I tried that, too.


It failed, with the "iPhone Contacts" group simply having the same Contacts that were already in my Address Book. Meanwhile the All Contacts list in my iPhone has 37 contacts which are not in that group on my Mac and are not in the All from My Mac group shown in my iPhone.

New contacts added to iPhone do not sync over to Address Book

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