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Apple TV keeps restarting/rebooting in an almost endless loop

So this is the second ATV I have setup in the last two weeks. All iTunes/Mac OS software is up to date. ATV comes installed with 2.4. I have been able to set it up, stream, sync, control with Remote, etc. However this time the problem occurred about four days into it running smoothly as opposed to one day last time. My problem is it just sits in an endless rebooting loop. I see the Apple, then the menu in which it is frozen for about 5 seconds, then the apple, etc. Anyone else having this problem? Two units, the same problem in two weeks, I can't be the only one right? Thanks in advance for the help.

iMac, Mac OS X (10.6.2)

Posted on Jan 1, 2010 8:46 AM

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17 replies

Jan 3, 2010 7:47 PM in response to Winston Churchill

The numerous users that posted successfully resolving a continuous reboot scenario and the specific step by step procedure posted seemed pretty conclusive to me.


If it is possible for certain network conditions to cause an ATV to continuously reboot, it is essentially a DOS vulnerability, which means the ATV has a serious security issue. I don't believe that to be the case, but I welcome your explanation as to how specifically a user's network can cause an ATV to continuously reboot.

Apple TV keeps restarting/rebooting in an almost endless loop

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