How to find ip address of print server?

Hi All,

I've got a Netgear PS101 connected to our router in order to share a Laserjet 6mp. It's been hooked up for years and has been working fine. As we've been updating our machines to Leopard we've come across a problem where an extra page would print after every print job. It would just have the following text: Error Offending Command timeout; Stack D;

I wanted to explore the settings on the print server to see if there was anything I could change to solve this problem, but unfortunately I just can't find the ip address of the print server. I've used an ip scanner utility to scan various ip ranges on our network and nothing shows up. I tried using the netgear utilities on a windows box and it doesn't show anything on the network at all. I went into the etc/cups/printer.conf file to see if the ip address was listed there and this is what it had: pap://*/PSC3ACDA/LaserWriter. I have no idea what to do with that. The PSC3ACDA is the name of that print server, but I don't understand why it doesn't have a normal ip address.

Anyone have any clues as to what is going on here? I just don't understand how the device is communicating on the network if it doesn't seem to have any type of normal ip address.

Thanks,
Chris

G5 dual 2GHz, Mac OS X (10.5.8)

Posted on Jan 4, 2010 8:01 PM

Reply
20 replies

Jan 8, 2010 12:53 PM in response to chris catalano

chris catalano wrote:
You mean (ping -c 3 x.x.x.255; arp -a)? - yes I did that and reported back that it only showed the same devices that the router's admin screen shows. No printer....


This is kind of ugly, but assuming the HTTP setup page is still running, you could try this shell script:

#!/bin/bash
for ((a = 1; a<=254; a++))
do
IP=192.168.1.$a
echo "Testing: " $IP
/usr/bin/curl -s -I --connect-timeout 1 "http://$IP"
echo
done


Just change the "192.168.1" part of the IP address to match your network's IP addressing scheme. You'll get a response from any device with a web server running. It should be pretty easy to tell from the response if it's an embedded web server. Here's what my newer HP printer sends back:

HTTP/1.1 200 OK 
Server: Virata-EmWeb/R601
Transfer-Encoding: chunked
Content-Type: text/html; charset=UTF-8
Expires: Thu, 01 Jan 1970 00:00:00 GMT
Cache-Control: no-cache
Pragma: no-cache


charlie

Jan 9, 2010 9:24 AM in response to chris catalano

chris catalano wrote:
Thanks Charlie, I ran that and unfortunately I just got the same list of devices that my router shows. Maybe because its connected via appletalk there is no ip address. Is that possible?


Probably, but if you've accessed the web setup page on the print server with a browser, then that argues that it's not just AppleTalk, that there must be a TCP/IP component as well.

What's strange is that I looked up the print server at Netgear's site and they make no mention of the PS101 having AppleTalk.

You may have to resort to resetting the print server to factory settings, then configure it again.

charlie

Jan 10, 2010 9:12 AM in response to chris catalano

chris catalano wrote:
Thanks Charlie, I ran that and unfortunately I just got the same list of devices that my router shows. Maybe because its connected via appletalk there is no ip address. Is that possible?


No. That thing doesn't do AppleTalk. Try this address: http://192.168.0.150

You may have to create a new network location with a static IP address in order to connect:

Note: The PS101 Print Server, by default, automatically obtains an IP address from the network.
However, NETGEAR recommends you use a fixed IP address to be able to use a Web browser to
print a test page or to make configuration changes later. For a home or small office, use IP
address information compatible with your router setup. The IP address for the print server needs
to be unique in the network. If you don’t know what to use, you may click Suggest New Values to
get a useable IP address. If you are using a NETGEAR router with default settings, the following
settings should work:
IP address: 192.168.0.150 (The first three numbers should match the numbers for the network
device. Make sure the last 3 digits are unique on your network.) Subnet mask: 255.255.255.0
Gateway IP address: 192.168.0.1 (the address of your router)


Full details are in manual.

Jan 10, 2010 9:35 AM in response to chris catalano

Also, once you get into the printer server. You will want to reconfigure it to use DHCP instead of static addresses. Then you should be able to easily find it on the network. Don't make any other configuration changes for now.

Once it shows up on the network, delete your old printer and create a new one using the now-functional IPP for that printer. It should show right up in the Add Printer dialog. With a little luck, it should work fine at that point. If not, start a new thread to focus on just getting the postscript driver to work.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to find ip address of print server?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.