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Macbook Fails to Boot, no Apple Logo, any ideas?

Hi all,

I'm not sure if this might be a hardware or OS problem or this is in the right category, but I'm hoping someone can help me out with a problem I'm having with a friend's Macbook.

When I hit the power button, the chime plays, and the screen turns light gray or white, and then stays there. No apple logo, or spinning gear, no other icons, just gray. I've left it like this for a while and nothing happens.

If I hold Option to try and get a list of drives (with or without the install cd) it gives me a working mouse cursor, but never gives me any drives.

If I try safe mode, nothing happens, white screen, no change as long as I try it.

Same thing if I tried to boot from CD, the CD spins for a while, but then nothing.

Same for verbose mode.

If I try to reset the PRAM it does reboot correctly and chime again, but no other change.

It seems like these options are functioning, but nothing is working after that.

I've read that the missing logo might mean a problem with firmware, but I can't see any way to fix that without OS X installed.

Is it possible the HD has failed? Would that also explain the missing logo?
Any ideas from anyone with a similar problem? I've Google'd different variations of the problem, but can't find anything except problems with the Apple logo present.

Macbook, Mac OS X (10.5.7)

Posted on Jan 6, 2010 3:34 PM

Reply
27 replies

Jan 6, 2010 5:23 PM in response to pakbot

pakbot even if the film is supposed to be there in some weird cosmic way then it wont hurt to take it off because if you upgrade a macbooks ram the new ram does not have any film or grease on it. at least try i would bet that it would fix it. who knows but if it were me i would just clean that stuff off and try. if anything it would rule out ram as the problem.

🙂 Dean

Message was edited by: Hyprhwk2448

Jan 6, 2010 5:25 PM in response to Hyprhwk2448

You both made valid points. 😉 And as I'm not entirely sure of the MacBooks age, it might very well be affected. Plus, I did remove the material on one of the ram chips before replacing it to no affect, so that could suggest it wasn't causing a problem. Or that I didn't do a very good job. 😉

If it is caused by a leak or more pervasive than seems sensible then cleaning it will be my next step. I'll know more when I take it further apart I hope. Though that'll be tomorrow at the earliest. 🙂

Macbook Fails to Boot, no Apple Logo, any ideas?

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