Error code 2131

I cannot burn CDs from the following computer - I have already checked the device manager to make sure the firmware for the cd/DVD driver is up to date. I t doesn't make any difference if the CD text box is ticked or not.

please help,

thank you in anticipation of assistance.


diagnositcs as follows:

Microsoft Windows Vista Home Basic Edition Service Pack 1 (Build 6001)

FUJITSU SIEMENS AMILO Li 2727

iTunes 9.0.2.25

QuickTime 7.6.4

FairPlay 1.5.23

Apple Application Support 1.0.1

iPod Updater Library 9.0d11

CD Driver 2.2.0.1

CD Driver DLL 2.1.1.1

Apple Mobile Device 2.6.0.32

Apple Mobile Device Driver 1.45.0.0

Bonjour 1.0.6.2 (118.5)



iTunes Serial Number B1B6BFCC9FE9C508



Current user is not an administrator.

The current local date and time is 2010-01-06 20:47:22.

iTunes is not running in safe mode.



Video Display Information



Intel Corporation, Mobile Intel(R) 965 Express Chipset Family

Intel Corporation, Mobile Intel(R) 965 Express Chipset Family





** External Plug-ins Information **



No external plug-ins installed.



Genius ID: fe555d00f320b0f3157469f94db1d4c0



iPodService 9.0.2.25 is currently running.

iTunesHelper 9.0.2.25 is currently running.

Apple Mobile Device service 2.50.39.0 is currently running.



** CD/DVD Drive Tests **



LowerFilters: PxHelp20 (2.0.0.0),

UpperFilters: GEARAspiWDM (2.2.0.1),



E: TSSTcorp CDDVDW TS-L632H, Rev fs03

Audio CD in drive.

Found 20 songs on CD, playing time 48:29 on Audio CD.

Track 1, start time 00:03:00

Track 2, start time 02:16:70

Track 3, start time 04:55:18

Track 4, start time 07:15:19

Track 5, start time 09:41:47

Track 6, start time 11:55:46

Track 7, start time 14:35:68

Track 8, start time 17:06:68

Track 9, start time 19:58:25

Track 10, start time 21:56:63

Track 11, start time 24:19:18

Track 12, start time 26:19:65

Track 13, start time 28:28:40

Track 14, start time 30:42:72

Track 15, start time 32:40:06

Track 16, start time 34:58:14

Track 17, start time 37:36:35

Track 18, start time 40:03:55

Track 19, start time 42:27:36

Track 20, start time 45:43:67

Audio CD reading succeeded.

Get drive speed succeeded.

The drive CDR speeds are: 24.

The drive CDRW speeds are: 24.

The drive DVDR speeds are: 24.

The drive DVDRW speeds are: 24.



Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.

The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.

Message was edited by: Celtic Razor

FUJITSU SIEMENS AMILO Li 2727, Windows Vista

Posted on Jan 7, 2010 1:15 AM

Reply
4 replies

Jan 11, 2010 8:11 AM in response to Celtic Razor

I am afraid this is a well known problem with the TSST TS-L632* optical drives.

Toshiba and Dell have released firmware updates do fix this. You need to contact your computer manufacturer's download site to see if there is a download for you computer model.

There is a generic firmware update available here:
http://support.thetechguys.com/layout.aspx?ID={5525c7c3-57d1-4221-87e4-81de8cdb18ea}&CatID={effb01ec-f632-458a-b6b2-4e46c3890a 63}

But beware, especially with laptops, if this goes wrong you drive could be permanently damaged and you would need a new drive.

Personally I wouldn't risk it and I would use alternative software for burning.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Error code 2131

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