Snow Leopard and Canon MX850

My Canon MX850 network printer does not work with my MacBook Pro and Snow Leopard. (It worked just fine before the upgrade.) I have the latest Canon drivers installed, and I have been able to add the printer through the advanced option using the IP (http) protocol and the printer's network IP address. The printer, however, doesn't print even though my screen says it is. Help, please.

MacBook Pro 17", Mac OS X (10.6.2)

Posted on Jan 8, 2010 10:32 AM

18 replies

PAHU

Level 6

16,723 points

Jan 24, 2010 8:11 PM in response to ZalmanY

Hi Alan,

The Terminal command simply stopped the service from running at that time. It would be the same as finding the service in Activity Monitor and quitting. When you restart the Mac, this should start the service again and allow you to open Parallels.

Looking back through this post, it doesn't appear that have tried this already, but if you connect the printer directly to the Mac via USB, does a new printer get created in Print & Fax and if so, are you able to print? I just wonder if your issue is only when the printer is networked...

Pahu

ZalmanY Author

Level 1

0 points

Jan 25, 2010 8:26 AM in response to PAHU

Thanks. Yes, I have been able to add the printer via USB, and to print thereafter. The problem only occurs when I try to add the printer as a network printer.

ZalmanY Author

Level 1

0 points

Feb 3, 2010 3:38 PM in response to ZalmanY

Hi Pahu,

Just to give you an update, I uninstalled Parallels 5.0, and then tried what we discussed earlier. Still no luck. I'm assuming it's not a Parallels issue, but a Snow Leopard issue, although I cannot figure out what the issue is. If I do, I'll let you know.

Thanks again.

Alan

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Snow Leopard and Canon MX850