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Emails Coming in as mime-attachment

This has been visited over and over again. Is there any solution. Forwarded email come across as a mime-attachment on the iphone. This isn't an issue with Exchange, or Outlook, but with Apple's product. It worked before update 3.1 and now just refuses to work. This is essential for business customers. Seems as though Apple is turning a "blind eye" to this issue and doesn't want to support it. Brought the phones (our company uses a lot of them) to the apple store, employee said "It's a bug, don't know when or if it's going to be fixed." For the most part Apples tech support seems decent, however when it's something they could care less about fixing it seems the do just that...don't care. So what's the deal. I challenge you to fix this Apple. Or are you just not good enough to handle the task?

Macbook Pro 15" Unibody (late 2008 model), Mac OS X (10.5.7), Yes you can run OSX on non Apple Hardware...quite well I might add.

Posted on Jan 11, 2010 2:26 PM

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Mar 24, 2010 3:28 PM in response to rgericke

I took part in a Webex seminar today with Vodafone/Apple. I am keen to move our mobile users to the iPhone platform, but this Mime Attachment issue is preventing me from doing so

I posed the question, which was slightly unfair, but the response from Apple was to change Outlook clients so that emails/attachments are not forwarded as an attachment

So Apple now expect the whole world to adopt this new configuration!

Mind you the Palm Pre does exactly the same
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Jun 19, 2010 2:02 PM in response to Community User

As I understand it, developers have tested this very thing on iOS 4 and it still doesn't work. That particular developer reported it as a bug to Apple and got a response saying how they already knew about it, but gave no timeframe when it will be fixed, if at all. Please email all of your coworkers that have iPhones that link, or simply print it out because they might not get it if you email it... Lol. Report this problem to Apple because who knows if they even look over these forums. Maybe they can get it fixed by iOS 4.0.1. That link again is:

http://www.apple.com/feedback/iphone.html

The sooner you do it, the sooner it gets fixed!
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Mar 19, 2010 12:16 PM in response to rgericke

I suspect this might be fixable on the senders end, which isn't ideal I know. This article from Microsoft indicates that it might only be an issue when the e-mail is in RTF format, and the article indicates that TNEF can be controlled by mail format, on a per user basis within the address book or globally within the Outlook client. I am working on this issue and would be interested to see if this is an issue only when the forwarded mail is in a specific format such as RTF.

http://support.microsoft.com/kb/290809
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Feb 5, 2018 5:38 PM in response to rgericke

I've not read all of the other posts/threads on this subject but I thought I'd chime in here.

I also have my work emails forward to my iPhone. Because my employer uses Groupwise exclusively for internal communication, these forwarded emails are unreadable to me and (as everyone knows) show up as MIME attachments. As I understand it, Apple wants "us" to change our email client to resolve this problem.

My employer is a major municipality of 4.9 million people with 35,000 employees. Certainly Apple doesn't expect them to change their internal communication standards to accommodate this?

Does anyone know if this is going to be fixed in iPhone OS 4?
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Jun 22, 2010 2:06 PM in response to jamabrey

I don't know specifically what is in the messages being complained about here, but I know that this sort of problem is quite often the fault of the originating sender, using a mail client that sends messages in non-standards-compliant formats such as M$ TNEF format, instead of formats documented in open-standard RFC documents.
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Jun 22, 2010 4:48 PM in response to Dan Tobias

My mistake. I hadn't downloaded 4.0 before posting that message. Thankfully, I was wrong or Apple fixed the problem before the final release. I realize that open sources are standard for modern mail programs, but companies can't logically upgrade all their systems just so that you can get your email on your phone. It is more the job of phone manufacturers to adapt to a wide audience. Thank you, Apple!

This is my favorite update of 4.0, even above multitasking. So, update now so you can get this feature back!
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Jun 22, 2010 7:56 PM in response to jamabrey

Opening .msg attachments on the iPhone using iOS 4 works, but has some major issues. Previously you would only see an icon for a MIME attachment that you could not open using older versions of iOS. Now, the nested .MSG attachments are all displayed as a single continous message. However, there are no message headers (To, From, Subject, Date) to break up the messages. This can be very misleading as you might not realize the start of the attached .MSG message is from a different person.

To reacreate the problem, using Outlook (I'm on Outlook 2007 with Exchange 2007) forward a message as an attachment. Open that message on the iPhone with iOS 4.
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Jun 23, 2010 1:13 AM in response to John Kuttler

I wouldn't say that it's a MAJOR issue, but yes I would consider it a problem, for sure. I would consider the not being able to open forwarded attachments at all to be a major problem, so I'm grateful for the fix we got, if incomplete. I might try to create a Mail rule client-side that shows who it's from in the subject line, if that's possible (?). But, for right now I'll just make sure that those who email me leave their signature and reply address. It's a lot easier than changing a system already in place. I guess I'm too happy to address the problems that do still exist.

Who's with me?
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Jul 21, 2010 10:43 AM in response to rgericke

Hey, it sounds like people are saying this is fixed. I've downloaded 4.0.1, and so I seem to have the latest and greatest OS.

BUT when I forward Outlook meeting notices to my iPhone, I still get a Mime attachment (ics) icon that the iPhone does not do anything with.

Am I missing something here?
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Emails Coming in as mime-attachment

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