Previous 1 2 Next 21 Replies Latest reply: Jan 16, 2010 5:59 PM by Felix2009
Felix2009 Level 1 (15 points)
I think this has been answered before, but I couldn't fine the confirmed answer.

I have used the iTunes64Setup.exe file to install iTunes on my Win7 Pro 64bit.

But running iTunes still shows a *32 in task manager. This is still whats meant to happen?


I know *32 means running in 32bit mode, but why is iTunes doing this even with the 64bit installer.

*Note I dont have any issues, its just bugging me*

Message was edited by: Felix2009

Windows 7, 64 Bit
  • Chris CA Level 9 (78,695 points)
    The iTunes application is still only 32bit.
    The 64bit installer simply contains 64bit drivers.
  • b noir Level 9 (72,060 points)
    Chris has you pretty much covered here. The vast bulk of iTunes is still 64-bit.

    The current state of play is that in the 64-bit installer bundle (for iTunes 9.0.2.25), Apple Mobile Device Support is completely 64-bit. Some of the BonJour componentry is 64-bit (there's a 64-bit version of at least one of the dlls, I think). The iTunes miniplayer (the thing that lives in the TaskBar) is 64-bit, and the iPod Service Module has now gone 64-bit.

    QuickTime, Apple Application Support and Apple Software Update are all completely 32-bit. Bonjour and iTunes are almost-all/mostly 32-bit.
  • Felix2009 Level 1 (15 points)
    Checking in my process tab, the Apple Mobile Device Service is also showing *32
  • b noir Level 9 (72,060 points)
    Checking in my process tab, the Apple Mobile Device Service is also showing *32


    Interesting. Shows as 64-bit on our Vista Ultimate 64-bit box.

    Which version of iTunes do you currently have installed? The change from 32-bit to 64-bit happened sometime between a version 8.x and 9.0.2.25, but I'm not sure precisely when. (That PC was upgraded from an 8 of some description directly to a 9.0.2.25.)
  • Felix2009 Level 1 (15 points)
    My windows programs and features stats it is installed on the 29/10/2009. Which is the date the 9.0.2 64bit installer came out acording to the webpage.

    However, I'm not sure if this is just because my itunes was upgraded on that day?

    When I first downloaded iTunes it was on the day before windows 7 came out (I got mine a day early). I cant remember which version I got, or if 64 bit was even out then, but I'm sure if it was, I will have choosen the 64 bit file.

    Are then any files I can check for that a only the 64 bit version would have?
  • b noir Level 9 (72,060 points)
    However, I'm not sure if this is just because my itunes was upgraded on that day?


    Interesting. We can doublecheck the version number in iTunes. In iTunes, go "Help > About iTunes" and wait for the version number to scroll up from the bottom of the page. What do you see appear for you?
  • Felix2009 Level 1 (15 points)
    Version number is 9.0.2.25

    Was the 64 bit version out on the day win7 came out?
  • b noir Level 9 (72,060 points)
    Was the 64 bit version out on the day win7 came out?


    A quick search through Wikipedia (I couldn't remember off the top of my head) says that it came out one week later ... Windows 7 on 22 October and iTunes 9.0.2.25 on 29 October.

    The iTunes 9.0.2.25 installer bundle was updated a bit later on, to include QuickTime version 7.6.5 (up from 7.6.4) and Apple Application Support version 1.1.0 (up from 1.0.1). But I don't think the iTunes application itself got updated then ... it would seem odd to have an update for the application with no change in the version number of any description.

    Hmmmm. Perhaps we should have a quick look at the "minimal" iTunes diagnostics on your system. In iTunes, go "Help > Run Diagnostics", uncheck all the boxes, and then click "Next". Cut and paste the top part of the results into a reply. For example, on my XP Pro SP3 box (the one I'm posting from), I see:

    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    LENOVO 889703U
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
  • Felix2009 Level 1 (15 points)
    Microsoft Windows 7 x64 Business Edition (Build 7600)
    ECS GF8100VM-M5
    iTunes 9.0.2.25
    QuickTime 7.6.4
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2

    End of the data stats: Apple Mobile Device service 2.50.39.0 is currently running.

    Message was edited by: Felix2009
  • b noir Level 9 (72,060 points)
    Old version of QuickTime, but new version of AAS ... still that can be due to a Safari 4.0.4 install. (There's an AAS version 1.1.0 in the Safari installer bundle.)

    Otherwise, everything checks out the same as the Vista 64-bit system we have here.

    Have a look in your C:\Program files folder. Do you see a BonJour, iPod and iTunes folder? In the Common Files folder, inside the Apple folder, do you see a Mobile Device Support folder?
  • Felix2009 Level 1 (15 points)
    Yes to all folders.

    Mobile Device Support folder contains drivers, which all state 64 in the file names
  • b noir Level 9 (72,060 points)
    That checks out. In the iPod folder, you should find the iPodService Module (64-bit) file.

    Okay ... let's have a look in *Program Files x86* ... do you still have an iPod folder in there? If so, is the another iPodService module lurking in there?

    (That iPod folder and that module disappeared from our Vista box after the 9.0.2.25 update ... now the only one we've got is the 64-bit jobbie in Program files.)
  • Felix2009 Level 1 (15 points)
    Gona have to continue this tomorrow now, 2am in England .

    But I dont remember seeing iPod under x86, but I'll check tomorrow

    Cheers for your help with this.


    Sent from iPhone
  • b noir Level 9 (72,060 points)
    2am in England


    Sleep would be good then. See you tomorrow, Felix.
Previous 1 2 Next