I also have had this problem. I've just bought a brand new MacBook Pro, so before I connected my ipod classic (80GB) to the Mac, I synced the library with my old Dell pc with absolutely no problems. I removed the white cable from my Dell, plugged it into my Mac, and the hard disc corrupted during sync. I've spent hours on the phone to Apple, who have said this is not a known issue, there is nothing in their database about it, and just because people write stuff on message boards, it doesn't mean that Apple take any action.
Extremely frustrating to be told to buy a new ipod because it's corrupted all of a sudden, and frankly, not the kind of service or attitude I expected from Apple. I asked the engineer how to reformat the hard disc of my ipod, he refused to tell me and cut me off. Shocking, shocking stuff.
I have a new (I think) spin on this. Here's my experience so far:
I had the identical problem about two years ago (I posted in another thread and tt2 talked me through the diagnostic). Miraculously, after having it checked out at the Apple store it worked perfectly...until last week when the trouble started again.
I synced a new album, ejected the iPod, and was greeted with the little gray Apple logo. After that I got a message that the iPod was corrupted, so I restored it. Since then, it's been back to the same problem of two years ago. One time I was able to sync my entire library (about 300 songs at a time--I have no idea why I was able to do that), but as soon as I ejected it, I got the same gray Apple logo.
The battery is fine, the hard disk is not in bad shape, and I don't have any corrupted files. I've formatted, repaired, and restored it a dozen times. I should probably bite the bullet and replace it, but it was a gift with a thoughtful inscription and I would hate to have to use it as a paperweight from now on.
If anyone has any new insights after all this time, I'm all ears.
I was having the same problem.
I have an i pod classic 80GB (with the wheel) I think it's 5th generation
I would start a Sync, it would sync 2 or 3 songs then stop or hang up, which did not interfere with any other function, so I would not say it froze.
Once I ended the sync by clicking on the X next to the sync progress bar at the top of the window, I ejected the ipod and then plugged it in again. Then I selected my i pod under Devices in the menu on the left-hand side of iTunes. Clicked on the summary tag. Clicked on "Manually manage music and videos" Clicked ok and apply.
When in manual mode, you cn drag songs from iTunes to the device icon in the sidebar. Once I downloaded the song or songs or album that was causing the problem, I then unselected manual load, and everything else was able to sync normally on automatic mode.
run out of room from my itouch ipod. so, i went ahead and got the 160 classic ipod. i though my problems would be solved but i was wrong. i have problems syncing my 15.000 songs to the classic. it would sync 2 songs then get stuck at the one of one step. i restored the ipod, nothing happened, i mean i did everything that they recommend doing, and i still came up empty. how come i dont have this problem with my itouch. i hate apple, why do they always make things so difficult.
This is happening to me too, the exact same circumstances. 80GB classic, after 20gb of music, no matter what I do it won't add songs or sync. I've restored it 3 times, tried the erasing trick with disk utility (that by the way, doesn't work, my computer physically won't allow me to do it), and there aren't any corrupted files. My ipod was fine 2 weeks ago, I'm wondering if it has anything to do with the latest update, I haven't put anything on my ipod since before it.
New INTERSTING twist of partial sync. problem. (itunes: 11.0.2, ipod classic 160gig. I dont know the generation the back of the ipod is all irased, but purchased around 2008)
Hi there all
I want to add myself to this long list of people that have partial sync problems. I have a similar problem with an important twist. My problem of a partial sync with a freeze of "computer" "itunes" "eject" came after I transfered my music library (8,000 classical pieces) from a PC to Mac which I did WITH the help of an apple counsellor. After that I modified my new library in an important way (at least 800 new pieces)
I followed the procedure suggested by turingtest2. My readings are as follow.
Pending sector 0
Power on houres 718
Start stop 130
temps min 19c
eemps max: 54c.
When I plugged my ipod from PC to Mac I had it reformated for Mac with in the itunes options.
When all failed ( partial sync) I had the super procedure done. No avail. Mac disc utilities says nothing about having repaired anything either. After the procedure, itunes syncs about 25Gig quite rapidly, then slows to a crawl and the all freezes. I tried all the procedures written on this important series of post. To me it doesn't mater if I do it in increments, it will sync 35gig then freezes over.
But GET THIS:
I went back to reformatting my ipod classic 160Gig. for PC. Then I synced 7278 pieces of classical music.
After about 4,000 pieces I get a message the procedure could not be completed because the ipod could not be found . The 4,000 pieces were on the ipod.
1- disconnected, reconnected ipod: Result: no detection.
2- disconnected, closed itunes, repopened itunes, detection ok+message: "verifying ipod"
3- started to sync the approximately 3000 other pieces left to be synced. Get message error 50... itunes finishes to sync. But when i get my ipod there is only 103 songs on it.
Is the ipod dead?
anyone with a possible solution? (other than purchase new one)
p.s. Turingtest2 I would like to praise your dedication to this community. I read your answers, and also your web page interesting articles and I beleive we owe your big thanks, and praise.(at least I do)