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richzap Level 1 Level 1
Hello, I'm running OSX 10.6.2 and my iTunes app has recently refused to... well, play tunes. The play header moves, but there's no sound on music or movies. I checked the volume slider, it's all the way up. I've tried deleting and reinstalling. I thought maybe deleting and restoring from my Time Capsule would work, but no go. iTunes has no sound.

Any ideas as to why? Thanks in advance.

iMac (Late 2008), Mac OS X (10.6.2)
Reply by Makenbucks on Apr 9, 2012 1:03 PM Helpful
When I updated to Itunes Version itunes would show that the song was playing but no sound.  Had sound in all other programs. Solution:Open itunes.On the bottom  right you will see an icon that looks like a square with a shaded triangle in it. (when you put your curser over it "Choose which speakers to use" pops up.Click on this icon and make sure that "My Computer" is checked. If it isn't this is your problem.This should resolve your issue.

All replies

  • ta Level 4 Level 4
    The obvious answers would be to check the sound output preferences, the volume control in the menu bar, make sure mute isn't on, and check the output selection bottom right itunes window.
  • richzap Level 1 Level 1
    sound preferences are ok - audio will play in other apps like Quicktime, VLC, or any other third party media player.

    The volumes up, and there no secondary output around, so I don't even have that option to choose in iTunes I'm just using the built-in ones with the iMac. Mute isn't on.

    It's really weird that iTunes is the only thing that doesn't have sound. every other program is fine.
  • alfrednutile Level 1 Level 1
    Same here.
    All itunes media works BUT movies/tv I purchased from itunes.
    These I can watch but not listen too.
  • zstrezo Level 1 Level 1
    You might need to go to a songs preferences, this was a problem I had on a few of my songs, but never my entire library. Once you right click the system preferences of that individual song should come up and it will have volume and EQ control(also a few other specs that let you finely tweek your song). Adjust it from there and see what happens.

    Message was edited by: zstrezo
  • JediTiger Level 1 Level 1
    I think I just stumbled onto the answer.

    Play a movie (mine play in full-screen mode) and check the volume slider on the display toward the bottom of the screen. Even though iTunes volume slider was all the way up, this slider was all the way down and when I moved it up, the sound came back. Try it and see if that's the problem.
  • dumptruk21 Level 1 Level 1
    having the same issue. updated 2nd gen touch software and updated itunes. now, when i am on my computer, music in library, samples in itunes store, and movies will not play with sound. touch functioning normally. pc, vista 32bit. i have no problem playing audio/video samples on amazon/youtube/any other non-itunes based media. any help would be appreciated.
  • Kmacs Level 1 Level 1
    Hey, this just happened to me. Youtube etc all had sound, my videos in iTunes had sound as well.

    But no sound from any songs in iTunes.

    Problem: I had shut off my Computer Speakers when using my iPhone's "Remote" while in another room in my apartment.

    Solution: Bottom right hand corner of iTunes. The speaker drop down list select Computer Speakers.

  • Rick Marsh Level 1 Level 1
    When will Apple's technicians finally pull off their ipod earbuds long enough to address this issue? For newbies, these Apple Support discussions are useless, since actual Apple technicians pay no attention. They've got us just complaining away in circles to each other. I downloaded the movie "Avatar" for visiting kids last night, and attempted to play it for them on the computer screen in iTunes. How disappointing to the children that there was no sound. Everyone of us was robbed of $15. Wake up, Apple.
  • siVidrius Level 1 Level 1
    I had the same problem right after upgrading iTunes. I was able to fix it by playing a movie in iTune, then selecting the "airPlay" button and selecting "Computer" instead of Apple TV
  • TechnicallyBallin Level 1 Level 1

    This happened to me too. I played music on youtube but wouldnt play on itunes, but i figured it out! Right click on the volume speaker right next to the time at the bottom of your screen. Click "Open Volume Mixer" and where it says itunes, lift up the bar.

  • claude seguy Level 1 Level 1

    I didn't get any sound out of my iTunes music and this site helped. I went to iTunes preferences, clicked on "Devices" and checked: " Allow iTunes control from remote speakers" and all went back to normal.

    I had recently purchased an iTV and I assume the sound to have been switched to it.

  • afaigen Level 1 Level 1

    I have this problem too, what I just figured out is that you can just play any song you have in your itunes library from a different media player.  So I just went to my start menu > All programs > Quicktime (since that was downloaded with itunes, you should have that too..) > then within quicktime go to file drop down menu > open file (or press ctrl o) > then in my music you should see a itunes folder, so double click that > go into itunes media > go into music > all your songs should be there, make sure you click the bottom drop down menu (files of type:) and change it to all files (or just audio files)

  • iBJ Level 1 Level 1

    Check to make sure you're not playing iTunes output to Apple TV (or some other Air Tunes option.)  The icon is loacated  the bottom margin onthe right hand side to the left of the "genius" atom.

  • meandrik Level 1 Level 1

    I figured out how to solve it for sure!!!

    First, you should get you credit card. Then you should go to nearest computer shop. Then you should buy PC. Thats it! Works for me

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