CD-ROM will not accept writable CDs and DVDs

yeah, deleting those files did nothing. the computer is only 2 days old so my took it back to have the guy look at it. i guess they said that they are just going to put a new drive in it, so we will see if that solves the problem.

thanks for the ideas

I downloaded it, installed it and it didn't seem to help at all. Mmm...

Then, I would suspect you either need to do a full re-install or you have a drive that needs replaced.

If it were the drive, I would think it would have had trouble when you tried booting from it.

So, I would think that a re-install might do it.

If you were able to try a fresh installation to an external drive, that might save you the risk of losing any data.

Otherwise, you might try uploading your data somewhere on the Internet (such as .Mac or GMail, or similar).

Sorry that it seems to be down to such an extreme resolution.

If it's still under warranty, you might request it to be inspected before you re-install. But, if you can get all your data backed up somewhere before re-installing, then I would personally try re-installing first.

I guess I will re-install OS X.

Anyways, thank-you all for your help, really
appreciate it.

You are very welcome. I hope that fixes your problem.

Let us know how it works out.

I wish you the best.

Kay, I found your advise useful.
My system: iMac G5 with Tiger 10.4
I had a similar problem: after installing ALL the software updates (mistake) my DVD burner (PIONEER DVD-RW DVR-K04L) stopped recognizing or burning blank DVDs or CDs. It still read them.
I deleted the files you mentioned and reset the burner to 'open' with Finder. Now it works.
BTW any advice if third party burning apps (Toast etc) are worth the money? I.e, what more will it give me? More robust burning? faster?

My iMac G5 is only a week old and works fine except for the Super Drive. It will accept professional CD's as well as blank CD's and display them on the desktop, but it will not show DVD's or Software disks on the desktop and will not run the programs either. I've tried a NVRAM reset last night as the Apple Chat agent suggested but that did not change anything. Any help or suggestions are welcome.

Combo Updater at : http://www.apple.com/support/downloads/macosxupdate1043combo.html

Applying it might be really good idea.

Susan,

the use of cleaning disks with small brushes on a slot loading drive may damage the drive.
You might want to try compressed air for cleaning purposes instead.

Before doing so, try to create another user + log in as the new one - does the problem persist?

resetting pram/nvram did nothing...