Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 3GS OS 3.1.3 Battery percentage fail?

Hi there!
I recently updated my iPhone 3GS from OS 3.1.2 to 3.1.3.
I've experienced some bugs with this update. I will try to explain everything sience my other phones camera can't capture good pictures to show the problem.
Here we go:
First I power up my iPhone. Then when it starts up the battery percentage shows me that the battery has 67 percent left. Now comes the bug. After some seconds the battery percentage meter CHANGES to 78 percent. This has never happend before I updated. I am very happy with my iPhone 3GS and I feel pretty disapointed with this update.
I find this highly unacceptable sience it has basicly ruined the user experience because I can no longer tell how much power my battery has left in percent.
I hope that Apple or someone reading this topic can help me with this problem.
Also if i restore my iPhone 3GS, will it delete all my apps and saved data from the apps like high scores from the game "Doodle Jump"?

iPhone 3GS, iPhone OS 3.1.3

Posted on Feb 4, 2010 10:59 AM

Reply
Question marked as Best reply

Posted on Feb 4, 2010 11:22 AM

Recalibrate the battery gauge by running the battery all the way down until the phone shuts off, then charge until full (preferably 4 hours).
361 replies

Feb 11, 2010 10:19 AM in response to kanal3

I understand a lot of the hostility going on in this thread. Although unnecessary, it does show the frustration of some people who have gone to the Apple Genius many times and nothing ever solves the problem.

Last year, when the 3.1.2 OS came out, I had to take my phone to the Apple Genius 5 times within 2 weeks. They battery, the phone itself, the GPS, etc. was all funky and not working properly. I would have a 50% reduction in battery in mere hours. This was with wifi, location, notifications all off. The only solution the Genius gave me was to replace my phone under warranty. So I had them do that, I got a new phone, and viola.... still crappy battery life.

I then decided to get the Activity Monitor and guess what, sometimes programs are still running in the back and making the usage pattern go from 50% use to 5% use repeatedly.

The problem may be the accuracy of the battery metering, but MOST LIKELY it is the hanging programs causing the processor to over work and over heat, drastically reducing battery life.

If 3.2/4.0 OS doesn't fix this problem, i'm going to lose faith in Apple and Humanity. LOL

Feb 11, 2010 10:29 AM in response to nikey33

could it be that on 3.1.3 the way of how the iphone connects to the internet has changed to "always on"?
just let me explain:

i sync my emails every 60minutes.
on 3.1.2 the iphone opened a new PDP session (visible because you get new IP address) before mail synching, afterwards the pdp session was closed (IP address released)

on 3.1.3 i see that the iphone opens pdp session (gets new IP address) and the ip address is used whole day. which means PDP session is never released.

of course if iphone is always having pdp session active , this will use lots of your battery power.

you can check this out by yourself ... just dial the number * 3001#12345# * ( leave the spaces out, i can not post this here because its always marking the text in bold then... finish with green button)
with this command you will see the so called "netmonitor"

in the field test menu, choose PDP conntext list,
there you see under "0" the first active PDP context , choose this and you will see the active IP address

Message was edited by: coralsnake78

Message was edited by: coralsnake78

Feb 11, 2010 10:33 AM in response to nikey33

The battery is not the problem in any of these cases, the battery is OK, the battery metering, on the other hand is wonky. Do this the next time you see the battery meter collapse: plug it into the charging cable for just a second, just long enough for it to make the chirp noise, then unplug it. The battery meter should now read the correct level. This has worked for me several times now.

Message was edited by: captainlarrydart

Feb 11, 2010 11:56 AM in response to kangjins2

I will second what kangjins2 said. Buy System Activity Monitor and see what is happening. I run with wifi on, bluetooth on, location services on, push off, mail manual, notifications off. I get better battery life with 3.1.3 than with 3.1.2, but even then it was not bad.

Here are the things to try as others have said. See if it fixes it, then go on to the next.

1. Full battery cycle to off, do it by turning everything on, not locking the screen, turning the brightness up, and playing music into a headset.

2. Charge fully and beyond for 4 hours.

3. Restore as a new user, do not go from a backup.

4. Before you put any apps in, check the battery life.

5. Always monitor with System Activity Monitor - normal for me is 4-8% CPU.

Feb 11, 2010 12:22 PM in response to kanal3

I'll go ahead and join the list of iPhone firmware 3.1.3 has either killed battery life or metering. Frankly, I don't care which. The end result is my 3gs with wifi, push, and no bt used to last a day to a day and a half with normal usage; now it lasts less than 4 hours.

It is obviously a firmware issue. Hopefully someone at Apple is reading this thread.

Feb 11, 2010 1:00 PM in response to Graham Outterside

There is likely a common thread between the ones that do have problems - that is why. For example - perhaps all who have problems use push, or all who have problems use WiFi. Or perhaps there's an internal component of these particular iPhone's that is affected.

If the only thing changed is updated firmware, then surely you can be suggesting that everyone's hardware just went belly up all of the sudden, and right after an upgrade. It's the firmware - it's up to Apple to figure out why not me.

I find it hard to believe Apple doesn't read their own forums. They might not actively monitor - but I'm sure an Apple tech has seen this thread.

Message was edited by: JP@ITS

Feb 11, 2010 1:08 PM in response to kanal3

The battery problem exists. EVERY 3G and 3GS user I have spoken to after updating is having the exact same problem.

One poster is providing information to have you do things that have nothing to do with a firmware change that was specifically addressing battery reporting issue in 3GS's.

The problem should be reported to Apple to ensure they are not being overlooked.

Apple monitors it's discussions.

iPhone 3GS OS 3.1.3 Battery percentage fail?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.