Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

address book sharing slow

hello, it is now two weeks we are running our new MACs . we are all 10.6.2 (3 clients + 1 mac mini server)

I was able to create a shared address book adding the same account on each clients.

What I see is that it is really slow, useless for business applications, you can wait for minutes after you click on one contact or jump from one group to a different one.

our database is made by 1000 contacts and approx 6Mb

any idea?

thanks.

macbook pro, Mac OS X (10.6.2), macmini server - macbook - iMac 21" - macbook pro

Posted on Feb 8, 2010 12:12 AM

Reply
82 replies

Feb 13, 2010 6:50 PM in response to GM1977

Join the club. This service prominently featured in SL Server sales literature is, to be charitable, not useable with many contacts. Our database is about 3400 so maybe it works with less than a thousand, Apple support could not tell me. To save you some trouble it is not your hardware as we are running a quad-core Xserve and have increase RAM to try to get this to work to no avail. We were told early on in the 10.6 life cycle that we should use a shared MobileMe account. Works better that Address book sever but not reliable - sometimes doubles contacts, sometimes we find differences between Address Books on different Macs, etc., etc.

Also, I cannot recommend Daylight. Wrestled with it for 5 years and finally gave up to try Address Book Server when Apple released it on SL.

Sure seems like this should not be so hard!

Hg

Feb 16, 2010 1:01 PM in response to GM1977

This "solution" is so ridiculously slow that it is completely unfunctional. Come on Apple, please provide us with a way to share contacts across a business enterprise!!!

Also, please allow those same contacts to be shared and synched with the iPhone. The left hand (server) finally recognizes that there is a need for shared contacts, and the right hand (iPhone) software doesn't support it?! Aarrrgghh! This is so terribly frustrating.

Mar 16, 2010 2:27 AM in response to GM1977

It turns out, for us at least to be DNS issue. We have assigned a public IP address to the server and setup the A record for the domain name we want to use.

We then used this domain name as the server address. However, as yet the PTR record is not correctly set so the reverse lookup is not resolving correctly.

Changing the server address in the Address Book prefs to server-name.local appears to have fixed the issue and the shared address book is (for now at least) working as expected.

4,500 entries, approx 46Mb

Mar 30, 2010 6:07 PM in response to GM1977

Just so you all know you're not alone, I, too, am in this situation. This is ridiculous that even a 30MB address book sharing across the network via the server should not cause the server to freeze up like it does and also effect all the client computers connected to that user calendar.

It's down-right silly at this point that this can't be fixed. The idea is better than any other solution out there but still cannot be executed. I'd just as soon go back to SpanningSync and sync up to google.

:-/

Mar 31, 2010 12:05 AM in response to GM1977

we are getting very disappointed by this problem.
sharing contact over the server is a key factor for our company, I afraid to say that this was one good point of using Outlook with business contact manager in Windows ...

Apple is promoting this feature and everybody can see it at http://www.apple.com/server/macosx/features/addressbook-server.html

Is there any way Apple will fix this issue ??

address book sharing slow

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.