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error 29 iphone locked in recovery mode

I brought my 32 gs iphone on friday and tried to connect to my lab top (brand new toshiba windows 7)
error 29 and the iphone is permanently stuck with itunes with usb photo on screen tried all the recommended restore and restart procedures.
spoken apple support and then apple specialist support 3hours, have sent files etc and they will forward to their engineers.
I fell like smashing it

iphone 3gs, iPhone OS 3.1.3

Posted on Feb 9, 2010 12:40 AM

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Question marked as Top-ranking reply

Posted on Feb 9, 2010 6:30 PM

I'm in the exact same boat, except I was in the middle of an iPhone update via iTunes. Normally these periodic required updates from Apple are a non-event, but this time, it went black screen in the middle and then the Apple logo with usb plug appeared and said that I needed to do a restore. It was just like when I took the iPhone out of the box new, nearly a year ago. Now it is caught in a loop, it tries to restore, but 2/3 way through it jumps back to the apple logo with usb plug and I go round and round. HELP! I need my iPhone to work! It seems that there might be a bug with the current upgrade. The error message is so new (#29) that it is not even listed on the error code list. Help!!!
198 replies

Dec 7, 2010 6:34 PM in response to aussi

yep i can confirm that a battery change fixed my error 29 problem along, also before doing that i tried using limerain on 4.0.1 while in recovery mode and it kicked it right out, after limerain, i tried restoring again and got error 29 so i replaced the new aftermarket battery with the older original battery and tried restoring again and it worked just fine. I would assume that if the battery don't do the trick try changing the dock assembly at the bottom, i have seen the charge port go bad and cause various errors too.

Feb 18, 2011 1:57 PM in response to TaraRSP

Do not use the 3rd party software iRecovery. It might void your warrenty.

For the Mac Users try this
In the Finder, locate iTunes in the Applications folder and drag it to the Trash.
Go to
/System/Library/Extensions
and locate the file called
AppleMobileDevice.kext and drag it to the Trash.

Go to
/Library/Receipts/
Locate the filecalled
AppleMobileDeviceSupport.pkg and drag it to the Trash.

Go to
/System/Library/LaunchDaemons/
Locate the file called
com.apple.usbmuxd.plist and drag it to the trash

Go to
/System/Library/PrivateFrameworks
and locate the file called
MobileDevice.framework and drag it to the Trash.
Empty Trash and restart the computer. Empty the trash again if needed

Download and install the current version of iTunes.

Now try your restore again.

You can also try mrangelos suggetions “Ok this is what I did. I used a windows xp machine (not vista, not windows 7) and these were the steps that worked for me:

1. download libusb win32 and install this.
2. download and unzip iRecover into a simple folder for example: c:\ir
3. open the command prompt: Start menu -> Run -> type cmd -> press enter -> you see a black box with a blinkin cursor
4. goto the folder by doing this: type c: -> press enter -> cd\ir -> you’re in the folder
5. now you’re going to do the instructions
6. start the program: type iRecovery -s -> press enter
7. the program starts (if you get a message that it sees usb but no device, turn on your iphone, make sure it’s connected with the usb cable and go to step 6.
8. program shows some information (never mind that) and it gives the oppurtunity to type command that it will send to the iphone, so type this and end every line with an enter:

setenv auto-boot true
saveenv
/exit”

Feb 22, 2011 7:27 PM in response to aussi

For the record, we need to take issue with this. This should be illegal.

I am currently in the PROCESS of replacing my battery. I brought it to a repair shop because I was afraid to open my 3GS myself and it's already out of warranty. I watched him carefully remove each piece and replace the battery, just like in those clever YouTube videos. I was content. I left and went home with the phone and new battery.

I attempted to restore the device because it kept resetting as I tried to charge it while turned on. I thought a hard-press factory reset would be fine.

ERROR 29 - Restore Looping now.

I took it back to the shop and the tech had me come back the next day. After some advice from another tech, he moved my phone into the housing of another device, restored the device without ERROR 29, returned it into MY housing and had me pick it up immediately.

I took my 3GS home and during backup restore it started resetting again. I was able to run the SOFTWARE restore by erasing all settings and giving a brief plug into iTunes, but it continued to reset at random, with considerable frequency when plugged in.

This entire problem started with ERROR 29 and I remain confident the solutions provided in THIS forum topic and also here > http://www.ifixit.com/Answers/View/28809/Tryto+restore+get+a+error29
will be his final decision.

Currently the tech has my phone to swap out the housing again and double check for the resetting issue in that housing. He may even let me keep that housing if it my housing continues to reset. I have doubts it will continue to operate correctly unless the housing he uses has a proper battery OR the housing directly correlates with how the battery is read by the board. (see iFIXIT post for backup details) Can anyone say that using a different housing (an older one) has resolved this "restore with wrong battery model" issue?

It may have merely been my techs luck that a different housing didn't give him ERROR 29 during restore.

I also wonder if the guy at iFIXIIT is even partly correct. I'm led to believe he may be, because my current 3GS is from an in-warrant-exchange back a year ago.

As noted here and in other forums, ERROR 29 is CURRENTLY diagnosed as an issue with different model numbers of the battery. I find it interesting also that this issue arose for people after upgrading to iOS4.

To me this reeks of several things: 1) Apple ensuring themselves business by putting people like my tech out of business if they don't obtain OEM battery model numbers. 2) Forcing customers who restore an "old issued" phone to run into potential problems once 4.0 was released. This all leads to more money for Apple in my opinion. It's clever and all, but there should be a law against software modification of a device to disallow after-market hardware. Especially in the context where battery replacement can already be monopolized with warranty tags.

Obviously if you insert a new battery into an Apple phone you are voiding any warranty, and for someone who no longer HAS a warranty, battery replacement without Apples mighty help has a MUCH cheaper turn around.

Total crap - and if my tech returns the device to me with a different housing just to solve the issue or I have to buy a potentially "correct" battery for my device, I'm writing more than an informational forum post about this.

First - I'm willing to bet most of the people claiming to have gotten their device brand new or have never made any hardware changes are liars.

Through sheer trial and error and user reports, ERROR 29 starts as a battery replacement issue.

Second - Diagnosing the problem has had people report using different model number batteries, lower iOS versions and (starting now) older housings. There is even a character on the iFIXIT forum who claims to swap out the logic chip on the battery. WHATEVER THAT MEANS. I'm not interested in opening up my device to find out... God help Apple if I have to.

Third - This should't be a problem in the first place. I mean, a mobile device battery should be synonymous with the term "battery door". Do you smell what I'm cooking here? Aside from that, software changes to stunt the after-market market around your product is as despicable as Google claiming not to be evil while stuffing wallets in Washington.

Thanks for reading this. I hope more information can be obtained and anyone with a problem finds the solution to getting your awesome iPhone back and running. I hope in the next few days my issues will be resolved as well. I also hope not to be completely deterred from ever buying Apple again.

Cross your fingers y'all.

Mar 18, 2011 8:02 AM in response to kukulhey

I too had this issue with the Error 29, my iPhone 3GS being stuck in Recovery Mode. BUT, I have fixed the issue by replacing the battery on my iPhone 3GS. Note, I had previously replaced my battery on the same phone and it had been fine until I tried the iOS 4.3 update.

I documented what I tried to do to resolve in this blog post: http://bit.ly/dP9ZmX

And this is the blog post where I talk about how replacing the replacement battery fixed my issue: http://bit.ly/g7W4He

I'm back up and running! Please let me know if you have any questions!

Jul 14, 2011 4:39 PM in response to gizmobug

Gizmobug, I did the same thing, replaced the battery last week, and then did the update on itunes a couple of days ago, and the phone has been stuck in recovery mode, and I tried to do a restore and it failed (error 29).

replacing the battery was a pain in the butt, I dont really want to do it again.I think this caused the problem in the first place, because I have transferred files over to the iphone before the battery replacement, but it is not isolated to this, as many people on here have the same issue stuck in recovery on brand new phones. I wish I had never updated the software or updated itunes, ironically doing everything that apple instructs got us into this mess!


I downloaded irecovery, right click, run in compatibility mode xp.

This application failed to start because libusb0.dll was not found. I will try to reinstall it, and search this here thread for instructions again.

Jul 14, 2011 7:24 PM in response to casper1414

Well....****! Took me 2 hours to get back online. After extracting and installing the libusb0.dll file on my toshiba pc running vista, it froze. and I went into task manager and it would not terminate. I rebooted, and all my usb's failed and network, and fingerprint login.

I restarted in safe mode and thank God, at midnight there was a restore point, from automatic windows update.

Windows help popped up because I was in safe mode, and I scrolled down to restore point option.

What was just an iphone issue became a pc issue, so now I am at step 1 again...I am a bit scared to try irestore again, and my iphone is still in recovery mode.

PEOPLE PLEASE MAKE A RESTORE POINT BEFORE PROCEEDING!!!!!

Jan 14, 2012 5:28 PM in response to ron ingman

I had the same Error 29 issue after an upgrade from OS3 to OS5 on an iPhone 3GS. I tried iRecovery with libusb but that failed. I had replaced the battery about 2 weeks earlier. After reading that the battery could be the issue I begrudgingly changed the battery back to the original and voila, the phone is working again! However, I changed the original battery because it doesn't hold a charge for very long. Now I have a working iPhone with poor battery performance.

error 29 iphone locked in recovery mode

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