Alarm clock doesn't ring if you recieve a text messages!!

I'm seriously ticked off today. Thanks to Apple's incredible iPhone I was not able to attend college class today. I set the alarm to wake up early but it did not go off because I received an text message. This is the most incompetent work by Apple because even my old aged free phone never gave me any problem no matter what I received call/txt/vc etc. The alarm always went off according to the time it was set for but who would think something like iPhone would have such a incompetency. Thanks Apple for the fastest, most powerful iPhone yet that we've been waiting for.

FYI, The alarm was set for 7AM, like always which worked until today I received an text message.

iPhone 3G, iPhone OS 3.1.2

Posted on Feb 9, 2010 10:32 AM

Reply
17 replies

Feb 18, 2010 9:24 AM in response to modular747

No dude, the reality is the iPhone alarm FAILS for no reason from time to time. It has since I bought my first iPhone on day one. My kid missed the bus this morning because the "alarm" which was visibly active on the screen but not making any noise, WASN'T MAKING ANY NOISE! There was no text, there was no push notification, there was nothing. I hit the active button on the screen (must have been the snooze), which then went blank, and guess what, 10 min later the snooze was alarming and making noise. I did not adjust the volume or toggle the vibrate switch. This is a software bug and a bad one at that.

Rant all you want about how awesome the iPhone is and how the alarm always works for you, but the reality is, the simplest of tasks on the iPhone is FAILING, and has been since v1.0. I know.

I have an alarm clock which I will be using again, now, but the potential sophistication of the iPhone alarm clock makes it attractive whereas the fact that it doesn't work consistently makes it useless.

I have logged this as a bug. Again.

Feb 12, 2010 11:58 AM in response to MaSx

This is flat out not true. Receiving SMS does not block the alarm - it never has for me. In fact, I just retested it by setting an alarm, locking the phone, and sending a text to the phone. Without viewing the text, (i.e. doing nothing as you would have while asleep), the alarm went off as scheduled.

Whatever happened that you missed your class, it had nothing whatsoever to do with receiving an SMS.
The problem with righteous ranting is that if what you complain about is completely untrue, it makes you look like a total __ (fill in the blank yourself).

Feb 9, 2010 10:51 AM in response to MaSx

I agree that there are many problems with the iPhone, and the notifications are a particular problem for me as well. I simply refuse to rely on the iPhone for calendar/notifications/alarms etc, for that reason.

I use an ancient and (touch wood) rock solid stable Palm device for this.

That being said, there will be many who disagree with you, and no doubt are typing rebuttals to you even now. They'll point out that it meets their needs, and has never failed, it does exactly what they want, and that there are millions of satisfied users on the planet, and why didn't you do your research before you bought the phone, etc.

I can even guess who they'll be.

😉

The point is, this is a user forum, not a Apple forum. Apple people do read the emails, and even answer now and then. But other than venting, pointing out the problem here does no real good.

If you want to make a change, you have to get your feedback into the official Apple feedback loop. That's done by filing in the form here:
http://www.apple.com/feedback/iphone.html

Don't rant though - just state the problem, and offer a suggestion.

Good Luck

coop

Feb 9, 2010 11:08 AM in response to coop42

I can even guess who they'll be.


That was funny!

Agree with the OP... that's a problem and thus why I use an even more ancient thing called an alarm clock that works 100% of the time and is not dependent on firmware version, batteries, texts, user interface, software glitches, Adobe Flash, multi-tasking, AT&T 3G coverage, etc. It does two things extremely well, keep time and turn alarms on.

Feb 9, 2010 3:49 PM in response to MaSx

This forum has association with Apple i.e Apple.com. Therefore, someone is responsible from Apple to look or watch over. No?

Anyways, I just wanted to bring it up in the wild (some/most probably aware of it). This is minor issue though very important for any phone but Apple completely ignored it throughout their firmware up to 3.1.3. That says a lot about them.

Don't get me wrong, I love my iPhone but simple thing like that shouldn't be overlooked. I highly doubt my feedback will get any "Attention" due to the fact that it hasn't happened until now Firmware version 3.1.3. Thank you for the link, I will try anyway.

-I really don't care about what other things, you like it or love it for your own reason. I disliked it because of this feature of alarm but not the phone itself. That's all.

Feb 18, 2010 12:06 PM in response to paulcb

The fact is that multipurpose devices of any kind do not work as well as their components implemented as dedicated functions. You always lose something with "convergence". This is one example, but there are many others. Examples:

The iPod in an iPhone is not as good as a standalone iPod, except for video

A component stereo or home theater is better than a single-unit receiver

A dedicated Palm is a vastly better organizer than the pathetic "calendar" in the iPhone

A computer computes better than an iPhone

A dedicated game console is better than the iPhone as game console

The cheapest pocket camera on the market is better than the camera in any cell phone, including the iPhone

The list can go on forever; in any convergence device there are compromises that result in less functionality for any one use than a dedicated device for that use. This is the price you pay for the convenience of not having to carry multiple devices.

Mar 13, 2010 5:28 PM in response to modular747

Sorry but it is true. I've had this happen before to me as well. A text notification came in during the night and the alarm fails to ring. In fact, for me, as soon as I acknowledged the notification, the alarm started ringing. This was a while ago and I haven't tested it recently since I no longer use the alarm for that reason. Once Apple redesigns the notification system, I'll try the alarm again but right now, I don't trust it.

Apr 12, 2010 10:18 AM in response to Full Decent

Cydia is known for breaking some functionality.
I've been using alarm for some months now, every work day, and it has yet to fail me.
Is the OP using a jailbroken device too? Just wondering, since I have a normal phone and have had no problems with the Alarm until now.

It is still something important, and should be reported. You should also report if it's jailbroken, however...

Jun 24, 2010 2:03 PM in response to MaSx

I have been having problems with the Alarm function of my iPhone on and off for two years now. I have had both an iPhone 3G and now a 3GS. The problem is that the built-in Alarm will not always go off in the morning. It happens sporadically, but has happened with all iPhone OSes I have used, including just this morning with iOS4. It has happened with both one-time and reoccurring alarms. It has also happened with the phone set to ring and also on vibrate. Sometimes the alarm will go off once, but then if "snooze" is pressed, it will not go off again. Other times, it simply fails to off the first time.

When I wake and unlock the phone, it will then show the alarm notification. It sometimes plays the alarm sound and other times does not. This has happened when I have missed call, voicemail, and text notifications waiting, but also other times when there are no notifications waiting at all.

It appears this is a problem with the alarm not being able to wake the iPhone from sleep mode, or with it not being able to activate when there are notifications waiting.

I have tried restarting, updating, and restoring my iPhone, yet the problem still persists sporadically, regardless of any of these efforts.

Any feedback, support, or solutions for this issue would be greatly appreciated.

Thank you

Sep 6, 2010 11:30 AM in response to MaSx

I have an iPhone 3GS with iOS 4.0.2. I never remember noticing this problem with iPhone OS 3, but see it only when I've upgraded to iOS4. The problems is: If an alarm if set, but I receive a text message before the alarm could go off, so that the text notification dialog sticks on the home screen, the alarm sound doesn't go off. This is very frustrating.

I have searched the Web for answers, but none of the techniques mentioned (resetting/setting Time Zone, deleting all alarms & restarting the iPhone, etc.) have solved this problem.

I do wish this problem gets solved soon.

😟

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Alarm clock doesn't ring if you recieve a text messages!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.