iPhone 3GS Back Housing Replacement

Question

Level 1

8 points

iPhone 3GS Back Housing Replacement

Hi I have this iPhone 3GS and the back part of it (back housing) its all scratched up and im just wondering if it cab be replace if I take it to a local apple retail store?? Thanks

iPhone 3GS, iPhone OS 3.1.3

Posted on Feb 10, 2010 10:05 PM

Reply

Answer 1

modular747

Level 6

19,674 points

Feb 10, 2010 10:28 PM in response to cruzer92

Apple doesn't do any a-la-carte repairs other than battery and cracked screen replacements. You'll have to pay for an out of warranty replacement phone, since scratches aren't covered.

http://www.apple.com/support/iphone/service/faq/#warranty7

You might be able to get it replaced for much less through a 3rd party iPhone repair center, but this will void your warranty and Applecare (other than phone support).

Reply

Answer 2

cruzer92 Author

Level 1

8 points

Feb 10, 2010 10:37 PM in response to cruzer92

Thanks but can a scratched iPhone screen can be replace by the 1 year apple warrenty if I take it to a apple retail store??

Reply

Answer 3

modular747

Level 6

19,674 points

Feb 10, 2010 10:45 PM in response to cruzer92

The warranty only covers manufacturing defects, and specifically excludes abuse and normal wear. Unless you could prove the scratch was present when the phone was delivered to you, it isn't covered.

Reply

Answer 4

Feb 23, 2010 3:28 AM in response to modular747

go to my website repairyouriphone.com you will see the 3gs i have for sale i am also parting some out and selling parts i have brand new back housings that came from brand new 3gs

Reply