VPN disconnects when iPhone goes into auto-lock ?

I've got same issue on my iPhone. No one can help us?

I am seeing the same issue with myself a several other iPhone 4 users. While we don't officially support the iPhone our CEO and a couple other 'C' level execs have them and do actively use them, as such I am required provide a certain level of support. Having said that, I can replicate this issue on mine and all three other iPhone 4 which I've come into contact with here.

If you connect the VPN and return to the home screen and allow the phone to lock or lock it manually it will only APPEAR as if you are still connected when you unlock the screen. Once you navigate to the main VPN connection screen you will see that you are in fact disconnected. If you leave it on the VPN connection screen when the screen locks, you will see the VPN disconnect no more than a second (if even that long) after unlocking the screen. In my case it is a Cisco IPSec connection with every permutation that I can think of in settings attempted to try and resolve this.

As I write this I am on the phone with a first level rep who does not understand what a VPN connection even is. So I'm reaching out to the community at large in an attempt to resolve this irritating issue not just for me but for many others. Thank you.

Hello, has anyone managed to find the solution to this problem? My VPN also disconnects as soon as the screen lock becomes active. Any help would be much appreciated.

@gojefarangi9. So far I have not found anyone get past this using the built in VPN software. The VPN I have here at work is not configured to use VPN Anywhere so I can not say if using the Cisco client that hit the iTunes store recently would remedy this issue or not.

Has anyone found a work around for this yet? I am experiencing the same problem.

Message was edited by: jehud

+1 for this. It's a bit ridiculous that this was overlooked. Now all of a sudden putting your device to sleep means all your Push traffic tries to go over unsecured networks. Great.

+1. I'd like to have permanent VPN too.
If there are good reasons why VPN shouldn't be kept on permanently, I'd feel much better if I knew them. Otherwise I hope it'll be fixed.

Has anybody here used the feedback mechanism to report this to Apple?

Any update from apple?