You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

robertvg Author

Level 1

3 points

VPN disconnects when iPhone goes into auto-lock ?

As the subject says....my iPhone seems to disconnect the VPN as soon as it goes into auto-lock....in my case after two minutes.
I have a L2TP VPN configured for a mail connection to an Exchange server...if it constantly disconnects then the pushmail functionality is of no use....

Is this behaviour as designed or am I missing something ?

Regards, Robert

PC, Windows 7

Posted on Feb 12, 2010 5:40 AM

Top-ranking reply

hsami

Level 1

1 points

Posted on Aug 17, 2010 5:58 AM

this isn't normal.

i'm using VPN for a year now. never noticed this...
i've tried now to replicate this and failed. it works fine!

i've only noticed it to be disconnected when fluctuation between 3G and EDGE happens. between WiFi and 3G the connection is persistent. push mail and other services work fine...

lock screen with 3G: http://img265.imageshack.us/img265/7105/photo2k.png
lock screen with WiFi: http://img411.imageshack.us/img411/2189/photo1ll.png

View in context

127 replies

Jan 31, 2014 8:47 PM in response to longtom99

Same issue here, on iPhone and ipad. I don't care if it stays connected when the phone is asleep-- but why can't it auto-reconnect when I wake up the phone or ipad? This is inconvenient.