Running Windows XP. I start Itunes and get a message there is an available software update, I select to get it but nothing happens (at least nothing visible). I run Apple Software Update by starting the program (Start...All Programs...Apple Software Update) and it says there are no updates available. I can manually download the update and install it, and it is a more current version. Apple Software Update just does not work.
I have tried repairing Apple Software Update using Add/Remove Programs...Change...Repair, I still have the same thing.
I have tried uninstalling all Apple programs using Add/Remove Programs and then reinstalling them, I still have the same thing.
If I go to windows\system32 and look at the properties for module msiexec.exe in the Version tab, item name File Version I have "4.5.6001.22159 (vistasp1_ldr.080415-1732)" in the Value Field.
If I go to windows\system32 and look at the properties for module msihnd.dll in the Version tab, item name File Version I have "4.5.6001.22159 (vistasp1_ldr.080415-1732)" in the Value Field.
If I go to windows\system32 and look at the properties for module msi.dll in the Version tab, item name File Version I have "4.5.6001.22159" in the Value Field.
If I mouse over the modules I only see the File Version number, I don't see the vista stuff.
On msiexec.exe and msihnd.dll in Properties...Version...File Version the number 4.5.6001.22159 is on the first line of the value field and (vistasp1_ldr.080415-1732) is on the second line of the value field.
Looks like at some point I may have accidentally put on a Vista 32 version of Windows Installer 4.5 instead of the XP version. I checked Add/Remove programs and did not see kb942288 listed, I also looked at all updates installed using Windows Update and didn't see it (which makes sense, you said you installed it on an XP SP3 machine so I guess it has never been included in Windows Update). I went back and looked at the log I found for kb942288 and it was for v3 which is the xp version but it looked like it may have failed. The log I found was dated 06/02/09, I don't remember why I was fooling with Windows Installer back then.
Next step I guess is how to get the right Installer 4.5 on, I may need reigning in again here, let me know what you think.
If I go to windows\system32 and look at the properties for module msiexec.exe in the Version tab, item name File Version I have "4.5.6001.22159 (vistasp1_ldr.080415-1732)" in the Value Field.
Good God ... okay, that's straightforwardly different from what I can see. I think your diagnosis is most likely right.
I didn't know that that was possible.
Still, granted that it is possible, I can see how it could have happened. There's a bunch of different download links on the downloads page at Microsoft for Windows Installer:
... so it would be relatively easy to click on the wrong x86 download link (given that they're identifying it by the version number for Vista (6.0) in the file name rather than putting "Vista" somewhere obvious in the filename.
Going forward ... I'd better warn you in advance that I've never swapped out a Vista version of a Windows Installer 4.5 on an XP box. So this would a be a new procedure for both of us. Are you sure you want to proceed down this road, Mike?
(If you do want to proceed, I think I'd better try some experiments first with the "standard" XP 4.5 version on my beast before we try anything to do with yours.)
Yes, I am willing to try this. Looks like I shot myself in the foot a while back and didn't even know it.
I have seen some articles suggesting trying sfc /scannow, do you think that would do any good.
I also found this tool
http://support.microsoft.com/kb/976220/. It looks like it would not hurt to run it (just to look) to see if it tells me the version of kb942288. If it lists v2 that would confirm Vista.
Yeah, v2 for Vista, v3 for XP ... good idea, Mike. (Excellent catch ... didn't know that particular tool existed.)
I think we're going to have to go for a variation of install an uninstall here rather than sfc.
(In theory, a *System Restore* might work, because I saw a restore point get automatically created when I did my Installer version 4.5 upgrade ... unfortunately, that might set you back *so far* in terms of updates and whatnot, that I think it's probably going to be cleaner to do a uninstall/reinstall of the installer. After I've done some experimentation.)
System Restored back to prior to the Windows Installer 4.5 update. Checked msiexec (via "Start > Run", type
msiexec hit enter) to confirm version 3.1v2 currently in place.
Uninstalled iTunes, ran ASU. iTunes + QuickTime 9.0.3 shown as available.
Preparing now to attempt installing the Vista version of Windows Installer 4.5.
(Mutter mutter) Can't get the Vista version of 4.5 to install on the XP PC. That download link leads to an .msu package rather than a .exe package. Bang goes the previous theory about how the Vista version got installed on your PC.
Okay ... will try experimenting with XP 4.5 uninstall/reinstalls now. First, will need to do some research on the best way to go about that.
Okay. I believe I've got a workable procedure for this. (Tested on Lenny.) We may have to have fight your XP Windows File Protection into submission, though.
Preliminary step. Download and
save a copy of the 32-bit XP version of the Windows Installer 4.5 version to your desktop. (Don't run the install just yet.)
Now we have to make sure that WFP isn't going to undo any changes that we try to make.
In My Computer, go "Tools > folder options". Click the "View" tab. Make sure:
"Show hidden files and folders" is selected.
"Hide extensions for known file types" is unchecked.
"Hide protected operating system files (Recommended)" is unchecked.
Click OK.
Now open the C:\Windows\system32\dllcache\ directory.
If present, drag the msi.dll file out onto the desktop.
If present, drag the msiexec.exe file out onto the desktop.
If present, drag the msihnd.dll file out onto the desktop.
Now go back into C:\Windows\system32\
Rename msi.dll as msi.old
Rename msiexec.exe as msiexec.old
Rename msihnd.dll as msihnd.old
Restart the PC. (Not sure if it's necessary, but it did no harm on Lenny.)
After the PC restarts, do not open any applications.
Start the Windows Installer 4.5 reinstall by doubleclicking on the WindowsXP-KB942288-v3-x86.exe file you downloaded earlier.
The PC needs to be restarted after that install.
You should now have a genuine XP Windows Installer 4.5 in place.
... any improvement on the ASU-displaying-updates situation after that?
Followed your instructions, made sure to download and run WindowsXP-KB942288-v3-x86.exe, rebooted. Still have the vista stuff when I look at the msiexec.exe and the other one. Installed Itunes, still no updates in ASU. Is there some installer cache that neeeds to be cleared ?
[KB942288-v3.log]
6.699: =============================================================================== =
6.699: 2009/06/02 11:43:35.310 (local)
6.699: c:\8a22b07574f8b7762b0dc3\UPDATE\update.exe (version 6.3.13.0)
6.719: Hotfix started with following command line:
6.759: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2
6.759: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2
8.652: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
8.652: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
8.652: ---- Old Information In The Registry ------
8.672: Source:C:\Config.Msi\2a343c.rbf
8.672: Destination:
8.672: ---- New Information In The Registry ------
8.672: Source:C:\Config.Msi\2a343c.rbf
8.672: Destination:
8.672: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2
8.672: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2
8.672: SetProductTypes: InfProductBuildType=BuildType.IC
8.682: SetAltOsLoaderPath: No section uses DirId 65701; done.
8.762: DoInstallation: FetchSourceURL for c:\8a22b07574f8b7762b0dc3\update\update_SP3QFE.inf failed
8.772: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed: 0xe0000102
8.772: BuildCabinetManifest: update.url absent
8.782: Starting AnalyzeComponents
8.782: AnalyzePhaseZero used 0 ticks
8.782: No c:\windows\INF\updtblk.inf file.
8.782: OEM file scan used 0 ticks
9.624: AnalyzePhaseOne: used 842 ticks
9.624: AnalyzeComponents: Hotpatch analysis disabled; skipping.
9.624: AnalyzeComponents: Hotpatching is disabled.
9.624: FindFirstFile c:\windows\$hf_mig$\
. 11.777: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
11.827: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
12.067: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
12.357: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
12.408: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
12.838: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
13.549: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
15.111: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
15.752: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
15.993: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
16.714: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
18.326: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB942288-v3$
19.388: AnalyzeForBranching used 71 ticks.
19.398: AnalyzePhaseTwo used 10 ticks
19.398: AnalyzePhaseThree used 0 ticks
19.398: AnalyzePhaseFive used 0 ticks
19.398: AnalyzePhaseSix used 0 ticks
19.398: AnalyzeComponents used 10616 ticks
19.398: Downloading 0 files
19.398: bPatchMode = FALSE
19.398: Inventory complete: ReturnStatus=0, 10636 ticks
19.398: Num Ticks for invent : 10636
19.428: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\inf\HFX96.tmp
19.458: Copied file: c:\windows\inf\branches.inf
57.152: Conditional load of section MSI.Reg.Install.Condition succeeded
57.152: Allocation size of drive C: is 4096 bytes, free space = 24307933184 bytes
57.162: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
57.162: Drive C: free 23181MB req: 31MB w/uninstall: NOT CALCULATED.
57.162: CabinetBuild complete
57.162: Num Ticks for Cabinet build : 37764
57.162: DynamicStrings section not defined or empty.
57.232: FileInUse:: Detection disabled.
57.232: FileInUse:: Add to list - Service Name: msiserver
57.232: In order to successfully complete this installation, the following services will automatically be stopped and restarted.
57.232: Windows Installer.
57.232: Windows Installer
69.299: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed: 0xe0000102
69.610: Num Ticks for Backup : 12448
77.401: Num Ticks for creating uninst inf : 7791
77.431: Registering Uninstall Program for -> KB942288-v3, KB942288-v3 , 0x0
77.431: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed: 0xe0000102
84.041: System Restore Point set.
84.361: PFE2: Not avoiding Per File Exceptions.
84.441: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB942288-v3. cat with error 0x57
85.152: Copied file: C:\WINDOWS\system32\msisip.dll
85.423: Copied file: C:\WINDOWS\system32\msimsg.dll
85.513: Copied file: C:\WINDOWS\system32\msihnd.dll
85.583: Copied file: C:\WINDOWS\system32\msiexec.exe
85.863: Copied file: C:\WINDOWS\system32\msi.dll
85.863: Copied file: C:\WINDOWS\system32\mui\042a\msimsg.dll.mui
85.923: Copied file: C:\WINDOWS\system32\mui\0422\msimsg.dll.mui
85.983: Copied file: C:\WINDOWS\system32\mui\081a\msimsg.dll.mui
86.043: Copied file: C:\WINDOWS\system32\mui\0414\msimsg.dll.mui
86.093: Copied file: C:\WINDOWS\system32\mui\042d\msimsg.dll.mui
86.194: Copied file: C:\WINDOWS\system32\msisip.dll
86.294: Copied file: C:\WINDOWS\system32\msimsg.dll
86.334: Copied file: C:\WINDOWS\system32\msihnd.dll
86.424: Copied file: C:\WINDOWS\system32\msiexec.exe
86.684: Copied file: C:\WINDOWS\system32\msi.dll
86.704: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
86.805: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
86.885: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
86.925: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
87.025: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
87.195: Copied file: C:\WINDOWS\system32\mui\0404\msimsg.dll.mui
87.245: Copied file: C:\WINDOWS\system32\mui\0804\msimsg.dll.mui
87.285: Copied file: C:\WINDOWS\system32\mui\041f\msimsg.dll.mui
87.355: Copied file: C:\WINDOWS\system32\mui\041e\msimsg.dll.mui
87.395: Copied file: C:\WINDOWS\system32\mui\041d\msimsg.dll.mui
87.435: Copied file: C:\WINDOWS\system32\mui\0424\msimsg.dll.mui
87.516: Copied file: C:\WINDOWS\system32\mui\041b\msimsg.dll.mui
87.606: Copied file: C:\WINDOWS\system32\mui\0419\msimsg.dll.mui
87.656: Copied file: C:\WINDOWS\system32\mui\0418\msimsg.dll.mui
87.806: Copied file: C:\WINDOWS\system32\mui\0816\msimsg.dll.mui
87.846: Copied file: C:\WINDOWS\system32\mui\0416\msimsg.dll.mui
87.896: Copied file: C:\WINDOWS\system32\mui\0415\msimsg.dll.mui
87.936: Copied file: C:\WINDOWS\system32\mui\0413\msimsg.dll.mui
87.976: Copied file: C:\WINDOWS\system32\mui\0426\msimsg.dll.mui
88.016: Copied file: C:\WINDOWS\system32\mui\0427\msimsg.dll.mui
88.056: Copied file: C:\WINDOWS\system32\mui\0412\msimsg.dll.mui
88.096: Copied file: C:\WINDOWS\system32\mui\0411\msimsg.dll.mui
88.146: Copied file: C:\WINDOWS\system32\mui\0410\msimsg.dll.mui
88.186: Copied file: C:\WINDOWS\system32\mui\040e\msimsg.dll.mui
88.227: Copied file: C:\WINDOWS\system32\mui\041a\msimsg.dll.mui
88.277: Copied file: C:\WINDOWS\system32\mui\040d\msimsg.dll.mui
88.317: Copied file: C:\WINDOWS\system32\mui\040c\msimsg.dll.mui
88.397: Copied file: C:\WINDOWS\system32\mui\040b\msimsg.dll.mui
88.437: Copied file: C:\WINDOWS\system32\mui\0425\msimsg.dll.mui
88.507: Copied file: C:\WINDOWS\system32\mui\0c0a\msimsg.dll.mui
88.567: Copied file: C:\WINDOWS\system32\mui\0409\msimsg.dll.mui
88.607: Copied file: C:\WINDOWS\system32\mui\0408\msimsg.dll.mui
88.647: Copied file: C:\WINDOWS\system32\mui\0407\msimsg.dll.mui
88.687: Copied file: C:\WINDOWS\system32\mui\0406\msimsg.dll.mui
88.737: Copied file: C:\WINDOWS\system32\mui\0405\msimsg.dll.mui
88.787: Copied file: C:\WINDOWS\system32\mui\0403\msimsg.dll.mui
88.888: Copied file: C:\WINDOWS\system32\mui\0402\msimsg.dll.mui
88.938: Copied file: C:\WINDOWS\system32\mui\0401\msimsg.dll.mui
88.988: DoInstallation: Installing assemblies with source root path: c:\8a22b07574f8b7762b0dc3\
88.988: Num Ticks for Copying files : 11587
89.078: Num Ticks for Reg update and deleting 0 size files : 90
89.078: DoInstallation: ApplyAdminSystemAclsRecursive for c:\windows\$hf_mig$\KB942288-v3 failed; error=0x00000003
89.108: ---- Old Information In The Registry ------
89.108: Source:C:\Config.Msi\2a343c.rbf
89.108: Destination:
89.118: Source:C:\WINDOWS\system32\
000124.tmp.dll (3.1.4001.5512)
89.118: Destination:
89.118: ---- New Information In The Registry ------
89.118: Source:C:\Config.Msi\2a343c.rbf
89.118: Destination:
89.118: Source:C:\WINDOWS\system32\
000124.tmp.dll (3.1.4001.5512)
89.118: Destination:
92.713: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
92.713: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was no-delay replaced; reboot is required.
92.713: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was no-delay replaced; reboot is required.
92.713: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was no-delay replaced; reboot is required.
92.713: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was no-delay replaced; reboot is required.
92.713: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was no-delay replaced; reboot is required.
92.713: DoInstallation: A reboot is required to complete the installation of one or more files.
92.713: In Function SetVolatileFlag, line 11741, RegOpenKeyEx failed with error 0x2
92.713: In Function SetVolatileFlag, line 11758, RegOpenKeyEx failed with error 0x2
92.713: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
99.312: RebootNecessary = 1,WizardInput = 1 , DontReboot = 0, ForceRestart = 0
Shutdown Initiated in Self Extractor
*
9.273: =============================================================================== =
9.293: 2010/02/27 15:42:18.056 (local)
9.293: c:\6ca71014f60dbab2c6c1a57301\UPDATE\update.exe (version 6.3.13.0)
9.313: Hotfix started with following command line:
9.313: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2
9.313: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2
11.697: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
11.697: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
11.697: DoInstallation: CleanPFR failed: 0x2
11.697: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2
11.697: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2
11.697: SetProductTypes: InfProductBuildType=BuildType.IC
11.847: SetAltOsLoaderPath: No section uses DirId 65701; done.
11.897: DoInstallation: FetchSourceURL for c:\6ca71014f60dbab2c6c1a57301\update\update_SP3QFE.inf failed
11.897: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed: 0xe0000102
11.907: BuildCabinetManifest: update.url absent
11.907: Starting AnalyzeComponents
11.907: AnalyzePhaseZero used 0 ticks
11.907: No c:\windows\INF\updtblk.inf file.
11.907: OEM file scan used 0 ticks
12.969: AnalyzePhaseOne: used 1062 ticks
12.969: AnalyzeComponents: Hotpatch analysis disabled; skipping.
12.969: AnalyzeComponents: Hotpatching is disabled.
12.969: FindFirstFile c:\windows\$hf_mig$\
. 15.372: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
15.422: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
15.732: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
16.273: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
16.454: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
17.425: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
17.966: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
18.717: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
18.997: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
19.117: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
19.959: KB942288-v3 Setup encountered an error: The update.ver file is not correct.
25.827: AnalyzeForBranching used 70 ticks.
25.827: AnalyzePhaseTwo used 0 ticks
25.827: AnalyzePhaseThree used 0 ticks
25.827: AnalyzePhaseFive used 0 ticks
25.827: AnalyzePhaseSix used 0 ticks
25.827: AnalyzeComponents used 13920 ticks
25.827: Downloading 0 files
25.827: bPatchMode = FALSE
25.827: Inventory complete: ReturnStatus=0, 13930 ticks
25.947: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB942288-v3$
25.947: Num Ticks for invent : 14050
25.967: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\inf\HFX4.tmp
26.027: Copied file: c:\windows\inf\branches.inf
82.298: Conditional load of section MSI.Reg.Install.Condition succeeded
82.298: Allocation size of drive C: is 4096 bytes, free space = 29496848384 bytes
82.308: Drive C: free 28130MB req: 24MB w/uninstall 0MB
82.308: CabinetBuild complete
82.308: Num Ticks for Cabinet build : 56361
82.308: DynamicStrings section not defined or empty.
82.318: FileInUse:: Detection disabled.
82.318: FileInUse:: Add to list - Service Name: msiserver
83.320: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed: 0xe0000102
91.081: System Restore Point set.
91.231: PFE2: Not avoiding Per File Exceptions.
94.075: Copied file: C:\WINDOWS\system32\msihnd.dll
94.536: Copied file: C:\WINDOWS\system32\msiexec.exe
97.009: Copied file: C:\WINDOWS\system32\msi.dll
97.200: Copied file: C:\WINDOWS\system32\msihnd.dll
97.450: Copied file: C:\WINDOWS\system32\msiexec.exe
97.570: Copied file: C:\WINDOWS\system32\msi.dll
97.570: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
97.811: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
97.821: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
97.981: DoInstallation: Installing assemblies with source root path: c:\6ca71014f60dbab2c6c1a57301\
97.981: Num Ticks for Copying files : 15673
98.041: Num Ticks for Reg update and deleting 0 size files : 60
98.041: DoInstallation: ApplyAdminSystemAclsRecursive for c:\windows\$hf_mig$\KB942288-v3 failed; error=0x00000003
98.041: ---- Old Information In The Registry ------
98.041: Source:C:\WINDOWS\system32\
000004.tmp.dll (3.1.4001.5512)
98.041: Destination:
98.041: ---- New Information In The Registry ------
98.041: Source:C:\WINDOWS\system32\
000004.tmp.dll (3.1.4001.5512)
98.041: Destination:
98.041: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
98.041: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was no-delay replaced; reboot is required.
98.041: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was no-delay replaced; reboot is required.
98.041: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was no-delay replaced; reboot is required.
98.041: DoInstallation: A reboot is required to complete the installation of one or more files.
98.041: In Function SetVolatileFlag, line 11741, RegOpenKeyEx failed with error 0x2
98.041: In Function SetVolatileFlag, line 11758, RegOpenKeyEx failed with error 0x2
98.041: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
111.801: RebootNecessary = 1,WizardInput = 1 , DontReboot = 0, ForceRestart = 0
Shutdown Initiated in Self Extractor
*
Tried the Windows Installer reinstall again using method in Microsoft article 315346, similar to what we tried but used another method to account for the module protection.
When I lok at module msiexec.exe using Properties...Version tab and select File Version I have 4.5.6001.22159 (vistasp1_ldr.080415-1732). Now in product version I just have 4.5.6001.22159. I tried the tool referenced in the microsoft article to try and verify version and it did not work.
b noir, You are probably ready to shoot me but you dug all day yesterday and I am digging today.
I went to my Dads XP SP3 system today. It had Windows Installer 3.1 on it. I installed the Windows Installer 4.5 XP package on it. When I look at module msiexec.exe using Properties...Version tab and select File Version I have 4.5.6001.22159 (vistasp1_ldr.080415-1732), the same as on the trouble machine. I would think you would see it too in that field, the File Version field not the Product Version field.
I think I am convinced the Windows Installer is correct.
I installed Itunes on my Dads machine and ASU worked, I installed it again on the trouble machine and it still does not work.
I mentioned earlier that when I installed it on the trouble machine I get two Itunes icons and have to fool with them to straighten then out. I did not get that on my Dads machine. Is there any other way to look for old Itunes junk in the registry other than the Windows Cleanup Utility. When I try to install the Patch Registration Cleanup Tool I found I get a window that says "A productcode must be specified Press any key to exit" and it won't install.
I am in no hurry, please take care of your other commitments first but if you have any other ideas let me know. I can take my Windows disk and do a repair/restore and see if that fixes it but I consider that a last ditch attempt.
