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Level 3

715 points

WPA2/Enterprise wireless connection

I am at college and the campus-wide wireless network is a WPA2/Enterprise network. It requires login credentials that are the same as the student logins to the school email and other things. My problem is that often times when I open my laptop and connect to this network it prompts me for a login. I have already put in the username and password and it has been stored in the WPA profile for this network. I have checked the profile and the option for always prompting for the password is not enabled. I am a bit hesitant to bring this to the school's help desk because last time i had a problem with connecting on the network they wanted me to reconfigure my whole computer. I have tried deleting the WPA profiles and making a new one and that did not seem to change anything. Is there anything I can do to make the login prompt go away and not bother me anymore?

MBP 2.53Ghz Unibody 4GB RAM, iPod Touch 16GB 1G, Mac OS X (10.6.2), Mac Developer

Posted on Feb 17, 2010 6:08 AM

35 replies

gradguy

Level 1

25 points

Jul 22, 2010 11:05 AM in response to a Mac user

I just posted in the dropping wi-fi signal thread, but I figured that this also applies to me. I'm running 10.6.4 and still have this issue. Although I have always had to sign in in SN, as you all are complaining about here, and still have to in 10.6.4, it's only since this latest update that my computer is dropping the connection.

a Mac user Author

Level 3

715 points

Jul 29, 2010 12:45 PM in response to gradguy

Well in an interesting development I got an email from my school saying that anyone that has a Macbook Pro can get an update to snow leopard, as well as all the new freshman that would get a macbook pro are now going to have snow leopard instead of leopard. I will report back once I figure out how they handle it.

a Mac user Author

Level 3

715 points

Aug 16, 2010 6:34 AM in response to a Mac user

Bump for update, school says that they have run into minimal issues. They suggest manually adding a 802.1x profile under the advanced settings in the network system preferences. I believe I did this last time when I was having issues, but I will try again in a few weeks when I get back to school.

Aug 26, 2010 8:54 AM in response to a Mac user

Bump. Last year, I rarely had this issue w/ my school's WPA2 enterprise network (it was in it's test phase last year). This year, I have to login EVERY time. I'm not sure what the issue is. I'm using a current generation Macbook Pro, updated to 10.6.4. I haven't had the issue on my iPhone or iPad when connecting to the WPA network, just my mac.

a Mac user Author

Level 3

715 points

Aug 31, 2010 6:29 PM in response to jmaliakal

I go back to school in a week, I will be able to report back with more solid results on performance then. So far no more suggestions from my school's tech dept. I plan on using my iPad for most of my classes so I should not be faced with this issues as often as I was previously.

a Mac user Author

Level 3

715 points

Sep 24, 2010 4:21 PM in response to a Mac user

Update to say that I have been at school for 3 weeks now and I have not really noticed happening as often. It has not been happening to a few other laptops that I have upgraded to Snow Leopard from a Leopard image created by the school. I recreated the 802.1X profile again and I think that seems to have fixed it. Anyone else seeing success?

johnbkim

Level 1

10 points

Sep 25, 2010 8:51 PM in response to a Mac user

x

Message was edited by: johnbkim

johnbkim

Level 1

10 points

Sep 26, 2010 8:29 AM in response to johnbkim

I stumbled upon this thread while trying to fix a problem where my MBP drops the wifi signal since upgrading to Snow Leopard (discussed in this apple discussions thread). I've run out of options, so even though the solutions offered in this thread doesn't seem relevant, I tried creating an 802.1x profile and, so far, it appears to alleviate my signal-dropping problem. Could be a coincidence, I suppose. Weird.

Nov 4, 2010 6:29 AM in response to a Mac user

I am a network tech at my university, and we have been experiencing this issue on both our WPA Enterprise, and WPA2 Enterprise networks since the release of 10.6 last year. We have tried several fixes suggested including removing previous entries in the keychain, and manually setting up an 802.1x profile. I have since opened a bug report with apple and they say that their engineers are working on it

Jan 16, 2011 4:59 AM in response to OneLastStand2007

I experienced the problem as described here. My Uni uses a WPA2 encryption and Snow Leopard used to ask me for the password every single time I wanted to log-on.

I fixed the problem on my machine: In network preferences I clicked on "Advanced". The first thing you'll see is the list of preferred networks. I selected the respective WPA-encrypted network and then clicked on the little pencil icon below the list to modify the network's parameters. A dialog field pops up in which I entered my log-in information.

I disconnected from the network and then reconnected. This time, MacOS X did not ask me for password again. Additionally, I restarted my computer to see if it would work after a restart and it did.

a Mac user Author

Level 3

715 points

Feb 2, 2011 5:24 AM in response to Mac2BookUser

I got the same result. I am going to see about getting on the phone with an apple engineer at some point and trying to get someone to look at the problem. Any network gurus out there know if this might be AD related?

spiz

Level 1

4 points

Feb 15, 2011 1:41 PM in response to jbsnyder

I'm back a year later and the problem still isn't fixed.

It doesn't occur on every machine. We can temporarily fix the problem most of the time by removing the configuration and readding it. This is often just temporary as we see many of the same users report back that the problem is still there. Our Mac machines are also not on active directory.

We try to set particular users credentials on the machine and as soon as you hit "apply" or Ok, the authentication gets set back to automatic.

Anyone come up with a real fix?

Message was edited by: spiz

a Mac user Author

Level 3

715 points

Feb 18, 2011 7:19 AM in response to spiz

Just curious, how many of us have submitted bug reports for this issue. My school's IT does not recognize the problem. I know I have said this before but has anyone else taken a look into the possibility that it might be caused by not being correctly joined the AD network?

Jul 7, 2011 7:03 PM in response to spiz

Hi Spiz..

Can you fix this problem? My case is very similar yours, every time that I change my 802.1X user credentials and apply the authentication back to automatic. In console log I see the authentication failure with status 1. I`m running the OS 10.6.8.

Thanks.

a Mac user Author

Level 3

715 points

Jul 10, 2011 3:33 PM in response to ricfsantos

I have not seen that message before in my console. When I am back in uni on september I can do a followup with what is happening for me.

WPA2/Enterprise wireless connection