27" imac wifi problems (intermittant)

First lets start by saying that the problem is not Apple and not the Airport Extreme Router or the Airport Express.

More often than not users expect to just plug there device in an it to work. This of course is not the case weather you use a PC or a Mac and or a Link-SYS or any other Router. There is a specific set of steps that need to be done to make your Wireless work it IS NOT JUST PLUG IT IN AND IT WORKS. This is more often than not user error. After you plug everything in you must reset the Network and and make sure that your Airport is turned on. Pull the Plug on your MODEM. Pull the Plug on the ROUTER no matter the Make or Model. Then you must wait a minute or two and Plug in the MODEM, next you have to wait a minimum of 5 minutes and then you can plug in your ROUTER and again you must wait onother 5 minutes and then restart your computer and wait until everything Boots up and if you have your Airport turned on from your top Menu Bar your Wireless will work.

http://support.apple.com/kb/TS1398

Actually, that IS apples problem. There are several levels of wi fi that are still 'current.' If Apple does not work with them, that is apples failing, not the routers.

I'm sorry, but apple doesn't deserve a pass another company wouldn't get. If they made a new computer that won't connect to a functional router that is THEIR fault.

I'm not about busting chops here, but I don't get that kind of deference when I work. Why should anyone else?

Thanks for the reply.

Interestingly, we changed the 'channel' on our brand new Airport Express on Friday and it's worked perfectly since. I think tomorrow I'll change the channel on the Airport Extreme Base Station too, and see if that holds the iMac's connection.

It's worth a try.

More often than not it is a user problem and not Apples. Hooking up to a wiFi network IS NOT JUST PLUG AND PLAY. There is a lot more to it than not, Users fail to read and follow the instructions.

http://support.apple.com/kb/HT4628

Another tip is to change the channel as Rachel has pointed out move from the default6 setting to 10 and Wa-La it will work.

My last post was in April 2013. I was having problems with the Telus wifi - the microwave kept cutting off the wifi. Same microwave we had while we had Shaw, with no problems.

I don't know when, but somewhere in there something happened and the SAME microwave stopped cutting out my wifi. Perhaps it was an Apple software update.

However, I hate Telus internet and can't take it any more. We are stuck with paying out our TV contract for the remaining 21 months, but I am SO looking forward to going back to Shaw in a few weeks! They just have better all round internet as far as I'm concerned.

Judie

I would really love to know what my issue has been since I bought my iMac in 2010. It's a great machine but there is something not working quite right.

For me the worst part is not having the tool to identify the issue. I would love if the Genius bar could identify it, or even better a pre-check would have caught it before I bought the machine. But in reality I've had to put up with a machine that occasionally acted up.

I just downloaded the WIFI Explorer app, and I can see signal issues. Drops from 60% to 0 4 times per minute. I know wifi is crappy, but I don't expect it to be that crappy. Especially not when my MacBook from the same year sits next to it and has a stable 50% signal.

I will cut Apple a lot of slack, but I do expect them to use their vertical integration and great engineering resources to catch these sort of issues without me having to get in a twist over it. Heck run a remote app on my machine where it stands. I don't mind.

I have 09 iMac and had a very similar issue. Here are a couple things to try, which are mostly found already here, but this may be more succinct.

In 09/10 models, there appears to be a known issue in which the internet connection sleeps prematurely, as if you haven't had any activity, and pretty much stays that way. Sorry, my lingo probably isn't accurate.

This worked best for me: OSX by default already has a continuous ping but, well, apparently it doesn't always work on certain models. I manually set up a continuous ping (to Yahoo) using the Terminal function in Utilities. This takes up very little bandwidth and I pretty much left it going all day. I couldn't readily find a link for what I'm talking about but here it is.

I kept this in a text file on my desktop:

ping yahoo.com

64 bytes from 98.137.149.56: icmp_seq=91 ttl=52 time=27.806 ms

64 bytes from 98.137.149.56: icmp_seq=92 ttl=52 time=27.763 ms

64 bytes from 98.137.149.56: icmp_seq=91 ttl=52 time=27.806 ms

64 bytes from 98.137.149.56: icmp_seq=92 ttl=52 time=27.763 ms

Open up Terminal and paste that into it. You can see it sending the ping. Then just minimize it.

Interestingly, I haven't had to do this at all since updating to the latest OS.

Also, try changing the channel on your wifi. If you live near several other people with wifi there's a very good chance that you're all using a default channel setting that is crowding bandwidth. Many IT people say this shouldn't matter at all but internet performance noticibly improved after I did this. Then again, mine is relatively old compared to what's available now.

The only issue I've had of late came from a new Windows 8 laptop. It's default settings ate up nearly my entire wifi & internet connection until I muted most of it's 'functions'. I couldn't even get email on my iPod Touch..

Again, sorry I'm short on the tech lingo. Hope this helps you.

Has anyone EVER solved this issue? I'm still having this problem with wireless and wired network dropping out... I have previously had apple replace multiple airport cards, PSU's, everything looking for the cause to no avail.

Please let me know if there has been any resolution