"That is absolute fiction. Mine is set to Channels 6 and 10 and works perfectly. And, mine is set to WPA2 and works perfectly. These are with a Netgear router, Motorola Modem and Comcast cable as the ISP. WiMax needs to ascertain facts before making such absurd statements. Maybe higher channels do not work with WiMax, but that has nothing to do with the Mac.
Additionally, you need to remember that on an aluminum iMac, the only place for the signal to actually go anywhere is through the Apple logo on the back. Wireless signals cannot penetrate metal, so there is only a very small area for it to transmit the signal."
Barbara, this is an appallingly ill-considered and unnecessary response to a genuine complaint. If someone has been told that above a certain channel Apple products become "unreliable", you can NOT logically state that this is "absolute fiction" because YOUR particular Mac (sample size you have quoted is 1) has not yet displayed this problem.
I am sure that the MAJORITY of issues (such as the previous iMac Wi-Fi problems, or the Macbook Pro Nvidia GT 8600m) have not been experienced by EVERY user ... that certainly DOESN'T mean they are "an absolute fiction", in fact, even Apple has admitted to them (as I am sure they will eventually do with this current issue).
Secondly why should a user of Apple products "have to remember that on an aluminum iMac, the only place for the signal to actually go anywhere is through the Apple logo on the back. Wireless signals cannot penetrate metal, so there is only a very small area for it to transmit the signal" ?? Why should design issues be a user's concern ? That is a designer's concern. That is a concern for Apple. Whilst one may argue that the screen in an iMac is NOT made of aluminium, your point would be irrelevent even then. All a user needs to know is that their Mac doesn't connect to the internet as advertised and as any other computer has been able to do for the past 15 years ... why should they then say "yes, but I need to remember there's only a small hole for the signal to go through - it's my problem, not Apple's" ??!!
It certainly seems you are a schill for Apple, but attacking a person with a legitimate complaint under the guise of providing help, and with such an abhorent lack of logic, does not behove you well.